pneuma66


Hi,

I'm having the following problem with my installation of Microsoft Office Professional Edition 2003 on my Windows XP Professional operating system. I am trying to send a fax using my internet fax service, so I am in Microsoft Word, and click on File/Send to/Recipient Using Internet Fax Service..." and I get the following error message:

"The Microsoft Office Document Image Writer driver cannot be detected. To use the Internet fax service, run the Office Setup Program to remove the driver, and then run the Office Setup Program to add the driver back."

In short, I did that and it didn't work. It still gives me the same message. Can anybody help me please Thanks.

Rich



Re: Microsoft Office Document Image Writer driver

Anil Hegde


hello Rich ,

try the following and let me know

1. Close all open applications.
If Office applications are running, the Image Writer driver will not be properly installed.

2. Open the Control Panel and run Add or Remove Programs.

3. Click "Microsoft Office 2003" (or "Microsoft Office Professional Edition 2003"), and then click Change.

4. Select the "Add or Remove Features" radio button and click Next.

5. Mark the "Choose advanced customization of applications" checkbox and click Next.

6. Under Microsoft Office, click the plus sign (+) in front of "Office Tools."

7. Locate the object "Microsoft Office Document Imaging."
Click the icon and select "Not Available".

8. Click Update. This removes the MODI driver.

9. Repeat Steps 2 through 6.

10. Locate the object "Microsoft Office Document Imaging."
Click the icon and select "Run from My Computer".

11. Click Update. This reinstalls the MODI driver.







Re: Microsoft Office Document Image Writer driver

Wojo99

THANK YOU! You saved me about 2 hours worth of work uninstalling and re-installing software!

Thank God you were here and that this page was spidered.

Smile







Re: Microsoft Office Document Image Writer driver

Joe Indian

Hi,

When I first saw the MS Office Document Image Writer in the printers box, I did'nt know what it was for. When I started downloading crosswords, etc., for my mom, I found it was helpful to print to the MS Writer for the OCR, and then copy and paste to MS Word. Then it went away, and I couldn't get it back until I found your article, which took a week or so. Thankyou so much.

Respectfully,

Joe Indian