jackiewkc

Hi all,

I am fairly new to SharePoint 2007 and would like to ask a question about list.

What I am trying to do is to create a list which will be used for problem escalation. In SharePoint 2003, I used to have different lists for different types of problems. That's because different problems have different fields that the users need to fill in. As far as I know, SharePoint 2003 cannot be customised to display different fields. Thus when a user click on new items, all the fields will be displayed and the users need to fill in all of them even though not all of them are relevant to the issue.

What I want to achieve in SharePoint 2007 is to have only one single list for all types of problem escalation. For example, this list will have 10 different fields (columns). When a user clicks on new item to escalate a problem, he will first be asked to choose what type of problem it is. If he chooses type A, field 1, 2, 4, 7, 9 will be displayed and the user has to fill them in. For field 3, 5, 6, 8, 10, as they are not relevant to problem type A, they will not be displayed and will be populated with , eg. N/A, automatically. If he chooses type B, then, field 1,2, 6, 7, 8, 9, 10 will be displayed and the user has to fill them in. Field 3,4 ,5 will be populated with N/A automatically.

Is this something can be done in SharePoint 2007 Will any 3rd party add-on be required

Thanks.


Regards,

Jackie




Re: SharePoint - Workflow List

Saurabh Mishra

Hi Jackie,

Welcome to the world of Sharepoint 2007. What you are asking about can easily be done using different Content Types in your list.

Although the example in the URL below gives example about content types derived from the Document Content Type, you can even create your Content Type to show whatever fields you want the users to enter.

http://blogs.msdn.com/martinkearn/archive/2006/03/27/561809.aspx

I would highly recommend playing more with Content Types for solving your problem

Thanks,

Saurabh

P.S. - You might want to post in a different forum about non-workflow related topics.

http://forums.microsoft.com/MSDN/default.aspx ForumGroupID=328&SiteID=1





Re: SharePoint - Workflow List

jackiewkc

Hi Saurabh,

Thanks a lot. Content Type is exactly the thing that I am after.

Cheers,

Jackie