MOSS2007 standalone no search results

SharePoint - Search

MikeV1


Hi

I have done a standalone install and added a couple of users, a couple of sites and a couple of documents. Searcing for any of these returns nothing.

The default content access account (NT authority\local service) has Full read permissions to all zones under 'Policy for web application' in Central admin. A crawl has been completed but the following warnings are in the crawler log:

"http://csciisris2

The object was not found. (the item was deleted because it was either not found or the crawler was denied access to it)

Local Office Sharepoint Server Sites".

Similarly for sps://csciisris2 and sts://csciisris2

Additionally there are some gatherer warnings in the event logs:

"The start address < http://csciisris2 > cannot be crawled.

Context: Application SharedServices1, Catalog 'Portal_Content'

Details: The object was not found.

Not sure if this is connected but there are also the following errors in the event log:

Launcher Service:

LoadBalancer.RegisterLauncher failed. The remote server returned an error: (404) not found.

Can anyone shed any light on this

Thanks

Mike
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Re: MOSS2007 standalone no search results

Bob Fox MVP


Ran into this a while back. What happens when you try to open that site (http://csciisris2) in your browser As a guess i bet your getting page that cant be displayed. What i did to fix this was to create a blank team site at that location and from there it worked with no issue.





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Re: MOSS2007 standalone no search results

MikeV1

Hi Bob

Actually no, the site http://csciisris2 works fine. In fact the everything else I've looked at so far seems to work ok...just no search.

I switched on some verbose logging and found this: (have highlighted the possible issue)

01/19/2007 22:18:49.32 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hgh Verbose SearchService.GetService: Getting the farm the server is joined to.
01/19/2007 22:18:49.32 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hgk Verbose SearchService.GetService: Getting the search service from the farm.
01/19/2007 22:18:49.32 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 0 Verbose Ensure full read access to the indexing account 'NT AUTHORITY\LOCAL SERVICE' on web application 'http://csciisris2/'.
01/19/2007 22:18:49.32 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 8dvn Verbose Search application '440954d2-5fe6-4d68-b21d-5645c2a68b57': Skipping web application '5c4f5fdd-d127-495b-a96a-37d51c37b9b8' because its outbound url 'http://csciisris2' was automatically added once.
01/19/2007 22:18:49.32 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7pjd Verbose Search application '440954d2-5fe6-4d68-b21d-5645c2a68b57': Adding start address 'http://csciisris2' for web application '5c4f5fdd-d127-495b-a96a-37d51c37b9b8' to list of valid start addresses.
01/19/2007 22:18:49.32 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 8dvp Verbose Search application '440954d2-5fe6-4d68-b21d-5645c2a68b57': Configuring People indexing.
01/19/2007 22:18:49.34 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 8ijc Verbose Search application '440954d2-5fe6-4d68-b21d-5645c2a68b57': Found people indexing start address 'sps3://csciisris2'.
01/19/2007 22:18:49.34 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 8ije Verbose Search application '440954d2-5fe6-4d68-b21d-5645c2a68b57': Skipping people start address configuration b/c start address 'sps3://csciisris2' was automatically added to the default content source once.
01/19/2007 22:18:49.34 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7pjt Verbose Search application '440954d2-5fe6-4d68-b21d-5645c2a68b57': Clean obsolete start addresses.
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hgk Verbose SearchService.GetService: Getting the search service from the farm.
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hmh High exception in SearchUpgradeProvisioner Keyword Config System.InvalidOperationException: jobServerSearchServiceInstance is null at Microsoft.Office.Server.Search.Administration.SearchUpgradeProvisioner..ctor(SearchServiceInstance searchServiceInstance) at Microsoft.Office.Server.Search.Administration.OSSPrimaryGathererProject.ProvisionContentSources()
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hgk Verbose SearchService.GetService: Getting the search service from the farm.
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 8wr4 Verbose Search application '440954d2-5fe6-4d68-b21d-5645c2a68b57': Cannot impersonate a built-in account ('NT AUTHORITY\LOCAL SERVICE').
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hq4 Verbose ConfigureDedicatedGathering: Begin.
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hqj Verbose ParseHOSTSFile: Begin.
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hqk Verbose ParseHOSTSFile: Done.
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hqd Verbose CleanupDedicatedGathering: Begin.
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hqi Verbose CleanupDedicatedGathering: Done.
01/19/2007 22:18:49.35 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hqa Verbose ConfigureDedicatedGathering: Done.
01/19/2007 22:18:49.42 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 8wqx Verbose Search credential management: Cleaning process identities w/o matching SSPs.
01/19/2007 22:18:49.42 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hgk Verbose SearchService.GetService: Getting the search service from the farm.
01/19/2007 22:18:49.42 OWSTIMER.EXE (0x0510) 0x0E98 Search Server Common MS Search Administration 7hhg Verbose Done synchronizing SearchServiceInstance.
01/19/2007 22:18:50.84 OWSTIMER.EXE (0x0510) 0x0E80 Search Server Common MS Search Administration 7pht Verbose IsConfigurationOnline: SSP 'SharedServices1' status is 'Online'. SSP database status is 'Online'.

Does that help

Cheers

Mike



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Re: MOSS2007 standalone no search results

Bob Fox MVP

Well no "easy button" for this one i guess :)

Dumb question.... what account is the SP Timer running under





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Re: MOSS2007 standalone no search results

MikeV1

Hi Bob

It's running under NETWORK SERVICE

Thanks

Mike


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Re: MOSS2007 standalone no search results

Bob Fox MVP

Set up a Service account and switch accounts from Network Service to this new Service account and give it a try.





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Re: MOSS2007 standalone no search results

MikeV1

Hi Bob

Have tried a new service account but with no luck. I even tried giving it admin rights just to see if that made any difference but no change.

I'm still getting this:

SearchService.GetService: Getting the search service from the farm.

exception in SearchUpgradeProvisioner Keyword Config System.InvalidOperationException: jobServerSearchServiceInstance is null at Microsoft.Office.Server.Search.Administration.SearchUpgradeProvisioner..ctor(SearchServiceInstance searchServiceInstance) at Microsoft.Office.Server.Search.Administration.OSSPrimaryGathererProject.ProvisionContentSources()

SearchService.GetService: Getting the search service from the farm.

Search application '440954d2-5fe6-4d68-b21d-5645c2a68b57': Cannot impersonate a built-in account ('NT AUTHORITY\NETWORK SERVICE').

ConfigureDedicatedGathering: Begin.

Cheers

Mike


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Re: MOSS2007 standalone no search results

Bob Fox MVP

Sorry for getting back to you so late.... Mike what is going on in your Application Event log that is running the Search Service.



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Re: MOSS2007 standalone no search results

MikeV1

Hi Bob

No prob.

The only app event log entries of note are:

gatherer warnings e.g.: event id 2436

The start address <http://csciisris2> cannot be crawled.

Context: Application 'SharedServices1', Catalog 'Portal_Content'

Details:

The object was not found. (0x80041201)

Content indexer informational e.g.: event 4164

Component: 440954d2-5fe6-4d68-b21d-5645c2a68b57

Catalog: Portal_Content. A master merge was started due to an external request.

and event 4103

Component: 440954d2-5fe6-4d68-b21d-5645c2a68b57

A master merge has completed for catalog Portal_Content.

MS Search Admin informational e.g.: event id 7356

An incremental crawl was started on 'Local Office SharePoint Server sites' by CSCIISRIS2\sptimer.

I also have a lot of Launcher Service errors (not sure if they are relevant) e.g.: event id 6102

LoadBalancer.RegisterLauncher failed: The remote server returned an error: (404) Not Found.

I'm not sure if it has any bearing on it but the server is not in a domain..it's just a standalone install on a workgroup server.

The only other things in the app event log are some profile update errors.

Thanks for your help.

Cheers

Mike


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Re: MOSS2007 standalone no search results

Bob Fox MVP

Mike,

Try this.... delete the site http://csciisris2 and then recreate it and give it a try.





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Re: MOSS2007 standalone no search results

MikeV1

Hi Bob

have tried that but with no luck I'm afriad. I have noticed a couple of other things in the event logs. I get this a few seconds past each hour - event id 7888:

A runtime exception was detected. Details follow.

Message: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

Techinal Details:

System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)

at Microsoft.SharePoint.Library.SPRequest.AddField(String bstrUrl, String bstrListName, String bstrSchemaXml, Int32 grfAdd)

at Microsoft.SharePoint.SPFieldCollection.AddFieldAsXmlInternal(String schemaXml, Boolean addToDefaultView, SPAddFieldOptions op)

at Microsoft.SharePoint.SPFieldCollection.AddFieldAsXml(String schemaXml, Boolean addToDefaultView, SPAddFieldOptions op)

at Microsoft.SharePoint.SPFieldCollection.AddFieldAsXml(String strXml)

at Microsoft.SharePoint.SPFieldCollection.AddInternal(String strDisplayName, SPFieldType type, Boolean bRequired, Boolean bCompactName, Guid lookupListId, Guid lookupWebId, StringCollection choices)

at Microsoft.SharePoint.SPFieldCollection.Add(String strDisplayName, SPFieldType type, Boolean bRequired, Boolean bCompactName, StringCollection choices)

at Microsoft.SharePoint.SPFieldCollection.Add(String strDisplayName, SPFieldType type, Boolean bRequired)

at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.UserSynchronizer.TryAddFieldToUserInfoListWithInternalName(String strWSSInternalName, SPFieldType fieldType)

at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.UserSynchronizer.AddFieldToUserInfoList(String strProfilePropName, SPFieldType fieldType)

at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.UserSynchronizer.PushSchemaToList(Boolean& bAddedColumn)

at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.UserSynchronizer.SynchFull()

at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.Synch()

at Microsoft.Office.Server.Diagnostics.FirstChanceHandler.ExceptionFilter(Boolean fRethrowException, TryBlock tryBlock, FilterBlock filter, CatchBlock catchBlock, FinallyBlock finallyBlock)

Also I tried creating an additional SSP (I was going to move everything on to it to see if that made a difference) and the creation failed with an access denied message - another event id 7888:

A runtime exception was detected. Details follow.

Message: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

Techinal Details:

System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)

at Microsoft.SharePoint.Library.SPRequest.ApplyTheme(String bstrUrl, String pVal)

at Microsoft.SharePoint.SPWeb.ApplyTheme(String strNewTheme)

at Microsoft.Office.Server.Administration.SharedResourceProvider.ProvisionAdministrationSite()

at Microsoft.Office.Server.Administration.SharedResourceProvider.Microsoft.Office.Server.Administration.ISharedComponent.Install()

at Microsoft.Office.Server.Administration.SharedResourceProvider.Provision()

I was logged in locally on the server as admin when I tried this. Not sure is any of this is related though.

Thanks

Mike


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Re: MOSS2007 standalone no search results

Bob Fox MVP

Mike,

Im looking over your events and am trying to piece things together with all the information you have provided I hate to think were missing something stupid here with what we have already looked at.

How are your scopes set up currently Are you seeing any items or errors This can be looked at inside your SSP inside the Search Settings.





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Re: MOSS2007 standalone no search results

MikeV1

Hi Bob

The default scopes are setup.

Scopes: 2 defined (People, All Sites)
Update status: Idle
Update schedule: Automatically scheduled
Next scheduled update: 17 seconds
Scopes needing update: 0

Can't see any errors\problems with them. Scopes Details:

Title Update Status Items

Shared (2)

People Ready 0

All Sites Ready 0

http://csciisris2/MySite (0)

http://csciisris2/personal/paul (0)

http://csciisris2/personal/mike (0)

http://csciisris2/ (0)

http://csciisris2/personal/administrator (0)

http://csciisris2:22847/ssp/admin (0)

Cheers

Mike


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Re: MOSS2007 standalone no search results

MikeV1

Hi Bob

I think I found something...

I set up a new Content Source and set it to crawl the FQDN of the site i.e. csciisris2.uk.emea...... etc. Crawling this works! Now previously I set the FQDN address up in the allternate access mappings as the Intranet address (leaving csciisris2 as the deault). I can ping both addresses ok and I can browse using either but the crawl doesn't like csciisris2 on it's own. Any ideas

FQDN works for sps3:// also.

Cheers

Mike


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Re: MOSS2007 standalone no search results

Bob Fox MVP

Yeah i was thinking earlier that that may have been the corruption (if any).... I ran into a similar issue a while back which is why i was pushing towards that.

Glad its working now.....





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