Gary200

Just want to know step by step of where to go so I won't get change other $50 after my 4 months are up. I can't find how to do it on the site.

Thanks!



Re: XNA Game Studio Express How do you canncel your XNA Creators Club subscription?

Stephen Styrchak - MSFT

I am pretty sure it just runs out unless you explicitly renew it (like your Live subscription).

--Stephen





Re: XNA Game Studio Express How do you canncel your XNA Creators Club subscription?

Gary200

Well, it says "Note that your subscription will automatically renew to a 4-month subscription at the then current price, unless you change your renewal or cancel before your subscription ends. For pricing details and information about changing or canceling your subscription, go to http://msdn.com/xna/creators".

I went to http://msdn.com/xna/creators and can't find where to cancel at.





Re: XNA Game Studio Express How do you canncel your XNA Creators Club subscription?

Stephen Styrchak - MSFT

Ok, sorry about that. I hadn't heard that -- I will get the right people to check on this.

[Edit]

Once you've purchased a subscription, you can access the subscription from Xbox Live. Just select "account management" from your user profile, and then select "memberships". The XNA Creators Club membership will be listed, and you can select it and choose "modify membership".

[/Edit]

--Stephen





Re: XNA Game Studio Express How do you canncel your XNA Creators Club subscription?

Draco856

Stephen Styrchak - MSFT wrote:

Ok, sorry about that. I hadn't heard that -- I will get the right people to check on this.

[Edit]

Once you've purchased a subscription, you can access the subscription from Xbox Live. Just select "account management" from your user profile, and then select "memberships". The XNA Creators Club membership will be listed, and you can select it and choose "modify membership".

[/Edit]

--Stephen

While thats what you could do, it only gives two options. And neither one of them is to cancel. It's either to renew the 4. mo. membership, or to renew the 12. mo. membership.





Re: XNA Game Studio Express How do you canncel your XNA Creators Club subscription?

Skeg8

I think it can be cancelled through the Microsoft billing website http://billing.microsoft.com



Re: XNA Game Studio Express How do you canncel your XNA Creators Club subscription?

Stephen Styrchak - MSFT

If you purchased a subscription by accident, please contact Xbox support.

http://www.xbox.com/en-US/support/contact/ WT.svl=nav

According to Xbox.com, you must contact support to cancel (meaning, to not renew) your Xbox Live membership (see here). I guess it's probably similar for XNA Creators Club.

Sorry for the prior misinformation. I got my membership thorugh a one-time code, and my membership does not say that it will renew (it says renewal cost N/A). I thought that was why the "cancel" option was not on my modify membership menu.

--Stephen





Re: XNA Game Studio Express How do you canncel your XNA Creators Club subscription?

Tokunbo Opanubi

Stephen,

Can you contact me @ ade.opanubi@servicecanada.gc.ca

Tokunbo

Wpg