David Gardiner

I'm trying to install the tool mentioned in http://support.microsoft.com/kb/919156 as a prerequisite for installing service pack 1 for TFS.

I'm getting an error message when it tries to install:

Error 28002.Error Unknown

Any ideas

-dave




Re: Team Foundation Server - Setup Error 28002 installing Quiescence tool (919156)

Adam Singer - MSFT

Can you describe the system you're installing on Is it single or dual server Does it have the proxy or team build installed as well

Cheers,
Adam






Re: Team Foundation Server - Setup Error 28002 installing Quiescence tool (919156)

David Gardiner

It's a single server, without a proxy or team build installed.

-dave




Re: Team Foundation Server - Setup Error 28002 installing Quiescence tool (919156)

David Gardiner

I found the answer in a blog posting from Dave Glover [MS].

http://blogs.msdn.com/dglover/archive/2006/12/18/upgrading-to-team-foundation-server-sp1-workgroup-version-and-a-gotcha.aspx

This is a workgroup edition, and I had the valid users group already full.

Removing one of the users fixed the problem.

-dave




Re: Team Foundation Server - Setup Error 28002 installing Quiescence tool (919156)

Paul vd A

You should delete more than one user. At least thats what i had a lot of problems with.

I deleted 1 user for the 919156 fix, but this update inserts a service account to the licenced users. So when you try to update to SP1 the licenced users list again is full. So save yourself a lot of trouble and delete a couple of users just to make sure you can execute both updates after each other.




Re: Team Foundation Server - Setup Error 28002 installing Quiescence tool (919156)

David Gardiner

I'm pleased to report that for me at least, removing just one user did the trick for the quiesence tool and for the service pack too.

-dave