Greg Schneider

Hi,

we are currently getting a read/write protected memory error when accessing work items through TeamPlain (Team System Web Access) this is the second time it has happened after the first time I reset the server after thinking the problem was something to do with a policy applied to the server when I logged in with my admin account and found errors in the event log, and everything has been ok for about a week until now.

We have been running TFS for several months before installing TeamPlain as we are only now just taking advantage of the work item tracking in TFS and had no problems.

Does anyone know what might be causing this problem

Also we are currently running our TFS Server in a virtual environment on our blade (not my idea, the IT department want to minimise the number of physical servers) could this potentially be causing a problem accessing memory on the blade

Any help is much appreciate.

Greg

Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

at devBiz.Sdlc.Tfs.TfsConnector.CreateStore(TeamFoundationServer tfs, Int32 maxAttempts)

at devBiz.Sdlc.Tfs.TfsConnector.get_Store()

at devBiz.Sdlc.Tfs.TfsConnector.GetProject(Int32 id)

at devBiz.Sdlc.Tfs.TfsConnector.FindProject(TfsConnector connector, String projectIdOrUri)

at devBiz.Sdlc.Tfs.TfsConnector.SetProject(String pid)

at UserControls_initializer.Initialize(Boolean isPidMandatory)

Date: 20070517 012901, UTC: 17/05/2007 3:29:01 AM

Version: Version 1.0 Build 2641

Base Server URL: http://<SERVER>

TFS User: <Username>

Machine Name: <SERVER>

OS: Microsoft Windows NT 5.2.3790 Service Pack 1

User: <Username>@<COMPANY>

Framework Version: 2.0.50727.42

Working Set: 2045202045

Application Path: /

Is Authenticated: True

Is Secure: False

Logon User ID: <COMPANY>\<Username> (Negotiate)

Physical App Path: E:\Program Files\devBiz\TeamPlain Web Access\Web\ Is Authenticated: True

User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

Referer URL:

Params: 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Re: Team Foundation Server - Team System Web Access Attempted to read or write protected memory

Serkan Inci - MSFT

Hi Greg,

This problem might be related with the local cache of Team Foundation Server. Could you please reset IIS and then clear the content of c:\cachedir folder Hope this helps.

Regards

Serkan Inci - MSFT





Re: Team Foundation Server - Team System Web Access Attempted to read or write protected memory

Greg Schneider

Hi Serkan ,

it seems the problem fixed itself and everythng is running fine now, but I'm sure well probably run into this issue again in the future is this a common problem when the cache fills up on the server

I don't want to have to manually clear out the c:\cachedir folder and reset IIS everytime we run into this issue. Is there a way around this, like an option for clearing the cache on a regular basis or somthing to that extent

Regards,

Greg





Re: Team Foundation Server - Team System Web Access Attempted to read or write protected memory

Hakan Eskici - MSFT

Greg,

The TFS cache might get corrupt if more than one instance of TeamPlain is sharing the same CacheDir. Could it be the case in your scenario






Re: Team Foundation Server - Team System Web Access Attempted to read or write protected memory

Greg Schneider

Hi Hakan,

We have multiple users using TeamPlain to access the work item tracking on the Team foundation Server so it is possible that they could be using the same cache on that server. I could not see anywhere in the TeamPlain admin section where this could be modified Should TeamPlain not be using the users local cache Do I need to ensure that all users have caching turned off on there browser to possibly prevent this issue from occuring