I am having a problem with the following website:- www.hi5.com . While trying to visit this website I get the following error
Res://ieframe.dll/dnserror.htm#
I am running IE7, I have been able to visit this website since installing IE7, the problem seems to have just occured recently.
Can anyone help
Hi,
This seems to be more of a network issue than a specific IE7 problem. Have you tried accessing the site using a different browser or from another machine on your network If this is successful, perhaps you should double check the network settings in IE7:
Tools->Internet Options->Connections->LAN settings
Regards,
Wesley
I ran into a similar problem.
In my case, I was unable to open Compressed Help Modules (.CHM files) with IE7.
I would get "Internet Explorer cannot display the webpage" and the URL would start with:
res://ieframe.dll/dnserror . . .
After some heavy lifting, I eventually found the following KB article. It addresses both types of problems.
You cannot open remote content by using the InfoTech protocol after you install security update 896358, security update 840315, or Windows Server 2003 Service Pack 1
http://support.microsoft.com/kb/896054
In your case, the UrlAllowList registry key should help.
In my case, the MaxAllowedZone key helped.
A key snippet:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
"MaxAllowedZone"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
"UrlAllowList"="http://www.wingtiptoys.com/;http://www.contoso.com/"
My problem opening CHM (help) files yielded error messages like this:
Cannot Open the File:
res://ieframe.dll/dnserrordiagoff_webOC.htm#mk:@MSITStore:C:\path\sample.chm
My Event Viewer (Application Error Log) had entries like these:
Event ID ( 1 ) in Source ( ITSS )
Event ID ( 1904 ) in Source ( HHCTRL )
In some cases, however, the above fix was not enough.
In those cases, the "unblock" solution described below did the job:
How to unblock downloaded Compressed Help Modules (.CHM)
http://pointerx.net/blogs/glozano/archive/2006/04/06/151.aspx
Essentially, CHM files can be unblocked by clicking "Unblock" from the "General" tab in the CHM file's "Properties" window.
For more information, see:
http://support.microsoft.com/kb/896358
The above link describes security issues involving the InfoTech protocol (A/K/A: ms-its ITS ITSS).
Rasta,
you seem like a guy who knows his way around computers. Me however, I'm totally inapt to understand your solution.
I get the same message each time I try to go on the internet with desktop computer, resulting in "The page cannot be displayed". With my laptop, working via the same, wireless, router and also with IE7, I do get to go on the web Also, my e-mail does work and so do Skype and Messenger The problem must be with my desktop. The diagnostics service from my internet provider and on my computer all say the connection is fine. What do I do
Shellmelman
The solution to this stupid error is as stupid as it is
I started notcing this error after I upgraded to IE 7. I do not think it is a network issue, because while the problem occurs, I can ping external sites. Yet I cannot even open up my DLS Modem's admin page. I also cannot use Netscape when this problem occurs. And the solution is always to re-boot my computer.
I think the upgrade to IE 7 may have damaged a certail .dll at the OS level, whatever sits between the Browser and the lower level networking protocols.
Egyptian, I tried your solution, but could not find the "protected mode" option.
I am running Windows XP and IE7. When trying to open access the internet I get the error
that you've been discussing: res: ieframe.dll/dnserror.htm
I have tried everything that has been recommended (that applied to my system) and thus far
nothing has worked. I have been told by several IT people that it is a virus or spyware. I had ran numerous virus/spyware scans using my Trend PC-cillin software and have deleted all "suspicious"
items and am still getting the same message.
Any more suggestions
Remember when the problem started. I mean on what date. Then restore your PC to a previous point before the problem occured. That should take care of the problem. It worked for me. In case you don't know how to do this, follow this directions>>>
Click on Start, All programs, Accessories, System Tools, System Restore.
I hope this solves your problem.
If you can't restore to a previous point then the only thing I suggest is to wait until someone finds another way. If you really need this done right away then I suggest you back up all your files if you can, and then restore the OS with your restoration Disk. I know that should be the method of last resource, but that would for sure take of the problem.