Typing issue IE7 with Toolbars

paul7986

Hello

I have a laptop and a desktop in which both have IE7 on them.

IE7 on my laptop is free of any toolbars. I have norton installed on my desktop along with the toolbar it decided to install(guess i didnt do the uncheck option). On my desktop when Im on my site I have to bang on the keys numerous times to type data into the forms.

Other users experience this to. These other users also have IE7 toolbars installed.

Is there any documentation as what code we can add in to eliminate this user annoyance

I am the founder and designer of the site in which I hired a programmer to do the back end.

Thank you for any help and comments!

Paul

Lance Leonard

Paul,

Does the issue occur when you're running IE with add-ons disabled If not, then the problem lies with one of your add-ons. At that point, you should selectively enable each add-on until you've located the one causing the problem. Once you've identified the culprit, you should check the publisher's web site to see if there's an update.

Hope this helps...

-- Lance

paul7986



Hi Lance

The culprit is Shockwave Flash Object, but this is only happening on the Vista (Premium) computer I bought right when Vista came out Jan. of this year.

In Aug. I purchased a Vista Premium laptop and in IE7 on the laptop I have no problem typing in the forms on my site.

When I compare IE7 add-ons on the desktop vs. the laptop, I see extra Microsoft add-ons on the laptop that the desktop does not have.

On the laptop under add-ons I see XML HTTP 3.0 and XML HTTP 4.0 present and enabled. When I disable them on the laptop and try to type in the forms on my site I run into the typing problem.

Is there something I may have missed in my code that can solve this Im sure their are many users and future ones who have copies of IE7 that are missing these important files.

Thanks!

Paul

Lance Leonard

Hi Paul,

Well, without seeing your code, it's hard to say whether or not it could be contributing to the problem, but since the behaviour disappears when you disable the version of Shockwave that you have installed, that suggests that it's the version of Shockwave and not your code.

Most vendors have had to update their IE add-ons as a result of protected mode, UAC, and other changes made to Vista. If it were me, I would mosey over to Adobe's web site and install the latest version of Shckwave to see if that resolves the problem.

The multiple versions of XML could be problematic. For more details, please see this blog post.

There will probably always be some difference in add-on installation. Each user, after all, has different patterns. One may prefer Silverlight while another prefers Flash. The best practice, in my book, is to make sure you know why each add-on is installed and then to make certain you have the most recent version available.

Hope this helps...

-- Lance