Rob MacFadyen

WDS was working fine - no problems - and then stopped indexing my Outlook files - about 2-3 weeks ago ( ).

I am on XP Pro x64 edition - MS Outlook 2003 (SP2) - and WDS 3.0 ( which I believe is required for x64).

I have noticed the following errors in my application event log:

Event Type: Error
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3102
User: N/A
Description:
The per-user filter pool for session 0 could not be added.

Details:
The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. (0x800704dd)

and then...

Event Type: Error
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3083
User: N/A
Description:
The protocol handler Search.OutlookExpressHandler.1 cannot be loaded. Error description: Class not registered

(Note: I do not use Oulook Express) ... and then...

Event Type: Warning
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3036
User: N/A
Description:
The content source <mapi://{s-1-5-21-1643212158-3222574970-3811797088-500}/> cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
Unspecified error
(0x80004005)

These errors tend to repeat (over and over and over) I assume everytime WDS tries to index

Please HELP! I love WDS and had to wait for 3.0 for my x64 machine during which time I had to use a "lesser" product that I really don't want to reurn to.



Re: Windows Desktop Search Development WDS won't index my Outlook files

ArvindMaurya

Is the problem persistent on restart of machine/outlook



Re: Windows Desktop Search Development WDS won't index my Outlook files

Rob MacFadyen

Yes. I have restarted...I have tried reinstalling WDS...I have tried 'repairing" Outlook...no luck so far...



Re: Windows Desktop Search Development WDS won't index my Outlook files

Rob MacFadyen

I don't think I'm alone in feeling that a desk top search (especially when the PC is for business) has become a "mission critical" tool. I simply can't not have one. I have returned to the Google search tool and will stay with it unless I have problems with it or I can be assured that WDS has "figured out" its problems.



Re: Windows Desktop Search Development WDS won't index my Outlook files

Ari Polsky - MSFT

This looks like a bug that we fixed for WDS 3.01. As a workaround until 3.01 is released please try restarting the Windows Search service while logged on and see if email indexing picks up again.



Re: Windows Desktop Search Development WDS won't index my Outlook files

Rob MacFadyen

Nope. On several occasions I stopped and started WDS - no difference.



Re: Windows Desktop Search Development WDS won't index my Outlook files

David Peng - MSFT

Try reinstalling your Office and also repairing your .ost/.pst files using scanost.exe/scanpst.exe located in Microsoft Office folder in Program Files.



Re: Windows Desktop Search Development WDS won't index my Outlook files

Rob MacFadyen

I ran scanpst.exe and it did in fact find something to repair. So, I reinstalled WDS but with the same results - it will not index my outlook files - and I get the same errors as before in my event log.

I appreciate the suggestions, however, as I stated in a previous post, I have now moved on (Google) - I do not have the time or inclination to continually re-install things and and try various 'potential' fixes. I am happy to participate in solving your problem - I will provide any logs you want etc. you can even remote to my PC if it will help but I am not going to keep trying things until a result is "tripped over". Again thank you for your effort.





Re: Windows Desktop Search Development WDS won't index my Outlook files

Andy Redman

I'm not sure if it's relevant, but I've never got WDS 2.0 or 3.0 to index my Outlook files. I'm on XP Tablet 2005, with Outlook 2003. The only "wierdness" is that I have my PST file located on my D\: (My Documents) drive, which is the one I backup regularly.

Could this be related to Rob's problem I can provide log files if you can explain to me how to find them...

It's really frustrating because WDS is a great search tool, and indexing email and attachments is probably the most useful part of it, so the fact that this isn't working is making it seem a bit irrelevant!




Re: Windows Desktop Search Development WDS won't index my Outlook files

Eric Wolz - MSFT

The .pst files are only index if it is mounted into the outlook profile. Do you always have this .pst file loaded or is it an archive pst




Re: Windows Desktop Search Development WDS won't index my Outlook files

Andy Redman

Yes it is my main (not an archive) Outlook PST file.

Having said that, I managed to get it working last night! I did two things:

1. I found that in File Types in Advanced Options, the PST was unticked. I have no idea why as I've never been in there. I found this by:

Right clicking on the magnifying glass in the system tray > Windows Desktop Search Options > select the "Advanced" Button > Select the "File" tab > Scroll down the (large) list to make sure PST is ticked - it says it is a Plain Text Filter whatever that means.

2. I checked that Outlook was in the list of locations to be indexed, but noticed that the D:\ partition (which is the location of My Documents) was not in the list. This seems to have changed since I upgraded to WDS 3.0. So I added this as well from Windows Desktop Search Options > "Modify" Button > And then ticked the "My Documents" item.

This has worked and it is now indexing email etc. Hallellullia!

By the way, the WDS Options seems to be missing the "General information" panel. There doesn't seem to be a way of seeing what version of WDS 3 you have. Unless you go to Add/Remove Programs - support information.




Re: Windows Desktop Search Development WDS won't index my Outlook files

mastersm

I am running Outlook 2007 B2TR, on XP Pro. In the last few weeks Outlook as stopped being indexed. Windows Desktop says there is nothing to index, but in Outlook it says under indexing status there are still items to index

So I have:

1. installed WDS 3.01

2. rebuilt the index under the advanced tab

3. run scanpst and it did find some errors and it created a new pst file.

4. As above selected pst file which was unchecked, this then rebuilt the index. I also changed the default from index properties only to index properties and file contents

Have rebooted, and am not sure what else to do, let me know any other ideas.

Thanks





Re: Windows Desktop Search Development WDS won't index my Outlook files

WEE3

Hi Andy,

I am a former Lookout user and was hoping WDS would be a fuller function replacement on a new computer so I installed 3.01. FYI, I keep my Outlook 2003 PST on a D:\ disk that is one of several that I have partitioned my hard drive into.

I was able to find the settings you described and they worked for me to index all the files and my email, but I am still can't get WDS to index my Calendar and Contacts. Even looked for Ifilters but found none.

Do you/anyone know if Calendar/Contacts/Tasks indexing is provided by WDS

Tnx,

Bill





Re: Windows Desktop Search Development WDS won't index my Outlook files

Andy Redman

Hi Bill

I have just checked again and mine is indexing contacts and calendar appointments (no extra ifilter required). Having said that, I vaguely remember there was a delay of a day or two as it seemed to do all the email and other files first for some reason. I was working on the machine at the time which slows it down, as it can only work when my mind is in neutral - though that's probably at least half the day... !!

It sounds a bit of a lame solution, but if you have just got it working, try waiting a couple of days and see if it has indexed your contacts then.

Hope this is of help.

Andy




Re: Windows Desktop Search Development WDS won't index my Outlook files

WEE3

Hi Andy,

Well look at that! I just searched for Contacts and Calendar items and low and behold they were indexed. Go figure.

Interesting! I set the WDS Options to index my D:\ disk and set the PST checkbox to checked and tried several different ways to force the indexing but no go. I rebooted several times but no go. I forced a ¡°rebuild¡± to no avail. I set the indexing interval to 15 min and waited but no go. Would be interesting to know what triggers the indexing for Outlook items; wonder if it is the wall clock as in doing it at midnight or something. Anybody

I would also be very interested if anyone knows how deep the indexing of Outlook Contacts goes Does it for instance index Miscellaneous/User Fields (1 thru 4) and User Defined fields. I plan on investigating that myself when I find the time, but would like to know Microsoft¡¯s official support position.

TNX for your reply! If I didn¡¯t get any answers, I was going to uninstall WDS (if I could;-) and install Lookout instead. You saved me the trouble.

Best,

Bill