JoeSmith

When WDS 3.0 RTW tries to index the Outlook Express message store, I am getting the pop-up error:

"Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft support for further assistance. (0x80004005, 183)"

I have plenty of memory and the disk is not full. Does this version index OE Any idea how to resolve this


Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

JoeSmith

I am also seeing events such as these in the Event Viewer:

Event Type: Warning
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3036
Date: 10/26/2006
Time: 12:09:18 PM
User: N/A
Computer: PC1
Description:
The content source <outlookexpress://{s-1-5-21-2107854571-459673500-1737835142-9557}/{26e7bf73-606c-4c72-b847-cc2c72034ea4}/> cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
The filtering process has been terminated (0x80040db4)

----------------------

Event Type: Error
Event Source: Windows Search Service
Event Category: Gatherer
Event ID: 3024
Date: 10/26/2006
Time: 12:09:18 PM
User: N/A
Computer: PC1
Description:
The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Windows Application, SystemIndex Catalog





Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

JoeSmith

This problem is happening on both my home and work computers so this is not an isolated incident. They are both fully patched Windows XP SP2 machines. I have several email accounts configured in OE, two Hotmail and one IMAP. The indexer will start to process the OE message store and then after a minute or two will give the error reported above. The indexing will then stop and eventually the indexer will "rollback" and remove all the processed email messages from its index. I did not have this problem with the previous release, WDS 2.6.5.

Can someone at Microsoft please confirm whether or not this is a known issue and when a fix might be available.




Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

Paul Nystrom - MSFT

Joe,

Thanks for your feedback. We're looking into reproducing this problem right now. I hope to report back with more information soon.

Paul Nystrom - MSFT






Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

Coherent Computer Solutions Inc

Same issue here. All Windows Updates installed.



Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

BDickson

Toshiba Satellite A105, 1.5 GB RAM, 4 GB min free on C: D: E:, Dual Core, WinXP MCE SP2, All patches.

I get EXACTLY the same message when OE6 is running.

I am so happy that I finally turned up something relevant. How hard is it to remove Desktop Search

Britt Dickson





Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

MJJ2

Same problem.

Windows XP HE and OutlookExpress V 6 with latest patches. 2GBs of system memory and over 40 GB free space on the C drive.

I use Outlook Express to access hotmail and store messages I want to keep (and be able to search) in several Outlook Express folders on my system. The largest currently has 2479 messages. Another has over 1000.





Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

Marty List

Same error here, the system has plenty of disk space and RAM available. Started shortly after upgrading to Windows Desktop Search v3, after being prompted by Outlook 2007. Sometimes it happens once and then goes away for hours, sometimes I get the same error message about 10 times in a row.
Windows XP service pack 2
msimn.exe 6.0.2900.2180 60,416 08-03-2004
searchprotocolhost.exe 6.0.5824.16387 204,288 10-17-2006




Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

anita72299

I am getting the same message. Did you come up with a fix



Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

Armageddon

I am having the same problem - a symptom I am having which is not posted here is that you cant actually search the indexed content when this error occurs, which makes desktop search pretty much useless.

Is there a resolution posted anywhere






Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

cja519

I also am receiving the same error message. It didn't start until I installed Office 2007 and upgraded OE. Now it is driving me crazy. If you are playing a game, it kicks you off. If you click ok, it pops up again. I always get it at least twice in a row and maybe every 10 minutes or so. Is there any news of a fix for this Carol



Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

gempire

Same problem here. It only started AFTER I installed Office 2007. I am still running IE6x

-gem





Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

David Peng - MSFT

This is not a known issue and I'm not able to duplicate the problem. I got OE 6 indexed by WDS with no problem. For those of you who still have this problem, please uninstall your WDS and install again from http://support.microsoft.com/ kbid=917013. Make sure you select the right OS as listed and also the language of the OS.

If this does not solve the problem and you had WDS prior to 3.0 installed, the previous version of WDS might not uninstalled correctly. The workaround is to remove any registry entries belonging to desktop search. To do this, make sure you have uninstalled any WDS from Add/Remove program. Also check for "MSN Toolbar" related entries in Add/Remove program as WDS was under MSN before. Remove them if you see MSN Toolbar and it's related entries. Go to your registry editor and remove any entries with "desktop search" values in it. After this has been done, install 3.0 again.

Let me know if this solves your problem.

Thanks,

David Peng (MSFT)





Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

MJJ2

I have done everything you suggested and I still get the same error message :

"Outlook Express could not be started. The application was unable to open the Outlook Express message store. Your computer may be out of memory or your disk is full. Contact Microsoft support for further assistance. (0X0004005, 183)"

As mentioned above my system is up todate on all Windows XP SP2 and Office fixes. I have 2 GB of memory and over 40 GB of free disk space on the C: drive. I do have a large number of messages is several Local folders (largest currently has 2947 messages).

Outlook Express is 6.00.2900.2180(xpsp_sp2rtm.040803-2158. I also installed the Outlook Express plug in for WDS.

Previously it had indexed the messages in Outlook Express. Now it does not have them indexed after running for over 6 hours.

I had previouly disabled it because of the annoying message popping up all too often. Also, there is something about it that is going crazy with my external drive that I use for backup. This drive is being pounded by continous I/Os. (This occured with the previous install). I use Windows Live One Care and do backup the Outlook Express files (currently backup of Outlook Express files is 295MB).





Re: Windows Desktop Search Development WDS 3.0 RTW gives error trying to index Outlook Express message store

JoeSmith

I also tried doing everything you suggested, but it did not resolve the problem for me either.