Charles Fosu

I'm running windows vista home premium on my pc but I've had too many problems getting spss work run smoothly. I've tried to uninstall but each time the error message "internal error 2738" pops up, and the operation terminates. I've had to resatart my pc several times but I can't find a solution to the problem. Can anyone help please

Re: Capacity Planner General Internal error 2738

Jonathan Hardwick - MSFT

Charles Fosu wrote:
I'm running windows vista home premium on my pc but I've had too many problems getting spss work run smoothly. I've tried to uninstall but each time the error message "internal error 2738" pops up, and the operation terminates. I've had to resatart my pc several times but I can't find a solution to the problem. Can anyone help please

Hi Charles - This error indicates that the VBScript DLL is not properly registered on the Vista machine. You should be able to fix it it running the command

regsvr32 vbscript.dll

from a command prompt. Please let us know if this fixes the problem






Re: Capacity Planner General Internal error 2738

bratcherbs

i tried this and i do not know what to enter before i enter your info because if i just enter it with no command i get the message ..."is not recognized as an internal or external command, or operable program treat e like an iolliterate and tell me exactly what to enter as this problem is about to make me scream i cannot enter my palm ox or my hp printers without this message thanks for any help you can give me



Re: Capacity Planner General Internal error 2738

Connie2424

Jonathan you rock!! I was having a problem installing an update for Windows Vista, it kept saying "error 2783", and something regarding "VBScript run time for custom action". Anywho, in the run command, (bratcherbs, click the start button then click the run command then type the above regsvr32 vbscript.dll then ok) I entered the above and wella, it worked!!!!!! Problem fixed!!

Thank you soooo much Jonathan!

Connie





Re: Capacity Planner General Internal error 2738

iceman6441

Hi i had the same problem and i try and it work, can i add (regsvr32 vbscript.dll) in the autoexec.bat.

Thanks






Re: Capacity Planner General Internal error 2738

Jonathan Hardwick - MSFT

Connie - Great to hear that it helped you!

Maxim - That shouldn't be necessary, once you've re-registered the DLL it should stay registered across reboots

Charles - Did you get your problems sorted out I don't know what you mean by SPSS.






Re: Capacity Planner General Internal error 2738

zingwing

when i tried that i got another error code

[Window Title]
RegSvr32

[Content]
The module "vbscript.dll" was loaded but the call to DllRegisterServer failed with error code 0x80004005.

For more information about this problem, search online using the error code as a search term.

[OK]

if anyone can help me that would be great.





Re: Capacity Planner General Internal error 2738

stylesb

zingwing, make sure you right click on the command prompt icon and select "run as administrator" before you attempt to run the command: regsvr32 vbscript.dll



Re: Capacity Planner General Internal error 2738

Mukti

i'm having problems with the whole 2738 error message and i tried the run command thing and it did not work! so what else can i do






Re: Capacity Planner General Internal error 2738

Farncomb Le Gresley

I have the same problem trying to uninstall "Palm" software. Does anyone know the solution





Re: Capacity Planner General Internal error 2738

Farncomb Le Gresley

Thanks very much. This solved my problem and "Palm" uninstalled just fine.

Farny





Re: Capacity Planner General Internal error 2738

Scotty2

OK - so maybe I'm the idiot here...I've read several threads on this error and all say the same thing ... "run as an administrator". I get the "run" command prompt (from Vista), right click and get the usual stuff that includes properties. It says I'm the administrator but it won't let me "run" anything. How do I make it let me "run as administrator"

Thanks,

Scotty2





Re: Capacity Planner General Internal error 2738

T. Greene

No you're not an idiot! LOL..i just did the same thing until a light bulb flashed in my head. I was running a regular "run" prompt. What you should do is go to All Programs > Accessories > then right click on "command prompt" then you should see run as administrator.

I just did it and it worked perfectly..





Re: Capacity Planner General Internal error 2738

Road Peel

Just wanted to say thanks to you guys. Trying to get doc to go on to Palm and found the forum. SO bloody helpful!

Cheers to you sympathetic folk!
AKP




Re: Capacity Planner General Internal error 2738

p_a_u_l2007

many thanks this worked for me

regsvr32 vbscript.dll