BradC4000

Environment:

Vista 2007 (final)

Office 2007 (final)

Outlook 2007 Search was working fine for 2 weeks and then it stopped for no apparent reason. I made sure that my folders were indexed. I rebuilt the indexes twice. I rebooted (obviously). Nothing works. I have not tried re-installing Office but I really prefer not to.

The following warning appears in the Application logs :

Log Name: Application
Source: Microsoft-Windows-Search
Event ID: 3036
Task Category: Gatherer
Context: Windows Application, SystemIndex Catalog

Details:

The specified address was excluded from the index. The site path rules may have to be modified to include this address. (0x80040d07)

Sometimes the details are this instead

Details:

The per-user filter pool could not be found. (0x80040dba)

I have searched around and dozens of people have had this problem but no on has posted a working solution.

Any advice



Re: Windows Desktop Search Development Search stops working in Outlook 2007

Pierre-Yves Troel

I have the same problem. Did you find a solution




Re: Windows Desktop Search Development Search stops working in Outlook 2007

BradC4000

I still have not found the simple fix for this but I'm sure it's out there. Not one of my postings yielded a response so the fix must be elusive.

After much frustration, I uninstalled and re-installed Office 2007. This fixed the problem and, much to my surprise, I did NOT have to redo all of my Outlook settings. Outlook came back up with all of my email accounts and pst files intact. I'm not sure why these settings did not get lost during the uninstall but I'm happy they did not.

My search is now working thanks to the re-install.





Re: Windows Desktop Search Development Search stops working in Outlook 2007

jpdingley

I have tried all the suggested fixes I could locate in these formums and on the web(rebuilding etc) but still the search doesn't work in outlook 2007 - what is going on I really need the ability to search through my email - if a search is not found soon i will uninstall office 2007 and go back to 2003.

There is a real issue with this as no search (like the obne in 2003) is available if you don't use the desktop search method - i also tried to make express my default email and use that but i couldn't import anything into express - this is a real mess!!!!!!






Re: Windows Desktop Search Development Search stops working in Outlook 2007

Pierre-Yves Troel

Repairing Office 2007 worked for me.




Re: Windows Desktop Search Development Search stops working in Outlook 2007

BradC4000

Before I re-installed Office 2007 I had to revert to using the email search tool that came with Google Desktop. Googles search works great but it does not bring up results in a standard Outlook window which means I can't drag them or manipulate them the way I wanted to.

I wish MS would have retained the ability to just do an old fashion 2003 style search. Even though it's not indexed (and slow), at least it worked.





Re: Windows Desktop Search Development Search stops working in Outlook 2007

jpdingley

Reparing worked!!!

Thanks very much, saved me a lot of hassle






Re: Windows Desktop Search Development Search stops working in Outlook 2007

Eric Wolz - MSFT

There is an issue if you install any Office 2003 component on top of Office 2007 which breaks email indexing. This usually happens for example, if you install FrontPage from Office 2003 after you installed Office 2007. The Office 2003 install will delete MAPI registry keys that is required for email indexing. Reinstalling/repairing Office 2007 will repair this issue. The upcoming WDS 3.01 release will identify this issue and workaround it if detected. It does not repair the problem and other application that depend on Outlook automation will still be effected.




Re: Windows Desktop Search Development Search stops working in Outlook 2007

jpdingley

That is exactly what I did - I installed frontpage 2003.




Re: Windows Desktop Search Development Search stops working in Outlook 2007

BradC4000

That must be it. I installed visio 2003 shortly after Office 2007. Thanks Eric.

It's good to know that the problem was not just random.





Re: Windows Desktop Search Development Search stops working in Outlook 2007

smjain

Hi there,

I am having the same problem, and I installed Frontpage 2003 after Office 2007, but the repair of 2007 did not resolve my loss of search in OL2007. Before I upgraded to Vista, I had this same problem occur. I was only able to resolve it after a fresh install of x64 Vista.

Thanks





Re: Windows Desktop Search Development Search stops working in Outlook 2007

Steve

If it helps, once you have performed the repair on Office 2007 change the search options using the drop down menu next to the search magnifying glass. Untick your 'data file' on the top of the page and click on OK, restart outlook and go back in to the search options. This time tick the data file and restart outlook.

When outlook restarts it will reindex your mailbox and once that is complete the search will work.

Hope it helps.





Re: Windows Desktop Search Development Search stops working in Outlook 2007

artdecorportraits

I have been having severe problems with search items in Office 2007 and to my surprise unchecking the items I want search to use under under "Tools" - "Instant Search" - "Search Options" now I can find emails and contact items again. Unbelievable that a program like Google Desktop search is more reliable and works better than Microsofts own search tools. way to go Microsoft, you really screwed the pooch on this one!




Re: Windows Desktop Search Development Search stops working in Outlook 2007

Michael Hilsdale - MSFT

By the way, if you ever see the following in your Applicaiton Event Log from Windows Search (event ID 3036):

The per-user filter pool could not be found. (0x80040dba)

...you'll need to restart your computer. Once this bug is hit, the indexer will be unable to index any e-mail until the machine is rebooted. Unfortunately, any e-mails that Outlook tries to index while the indexer is in this state will not get indexed automatically even after rebooting. Rebuilding your catalog after rebooting would allow Outlook to repush those items to get indexed once the indexer is back in a good state. This is one bug that we're actively working to fix.




Re: Windows Desktop Search Development Search stops working in Outlook 2007

Carlos Brito - MSFT

Could you please be a little bit more specific about what type of problems have you been experiencing

Are you able to find some items but not others or are you simply not able to get any search results

Are you seeing any error messages in Outlook when searching

Can you check your Outlook Indexing Status (Outlook->Tools->Instant Search->Indexing Status) to see if your email has finished indexing

Have you installed any Office 2003 App after installing Office 2007 as other customers reported to this thread

Have you tried to rebuild your catalog from the Indexing Options in the Windows control panel

Thanks,

-- Carlos