Kilgore_elder

Running Vista Basic and Office 2007

I recently purchased this laptop for work and regularly use EndNote9. After installing Endnote and copying the necessary files into the Startup folder, I opened both programs to complete the procedure. This procedure is well detailed on the ednnote site and there are useful documents regarding Vista and Word 2007. When I went to Add-ins and clicked on Insert Citation, I get the error "Invalid Class String". After communicating at length with Thompson (EndNote publisher), they recommended I check the Registry entry to confirm a particular string entry.

The information was never written to the registry.

For whatever reason, the installer is not writing the details to the regstry and therefore the error occurs.

I am at a loss to explain why it won't write.

I have full Administrator rights on the local machine. I disable the antivirus during the install and have even disabled most of the startup programs to clear the way. Still no result



Re: Windows Desktop Search Development Invalid class string error with EndNote

Adam Birken

Same thing is happening to me with Vista, Word 2003, and EndNote5. Any suggestions





Re: Windows Desktop Search Development Invalid class string error with EndNote

David Washington [MSFT]

Sorry, this is the Windows Desktop Search forum. You may have better luck asking this question at the Windows Application Compatibility forum.

This said, I did some research and it looks like EndNote has known compatibility problems with Windows Vista. Details and workaround can be found here: http://www.endnote.com/envista.asp

Thanks much,
David