how to Calls Calculate ?

Mando

Hello,

I`m about writing program to calculate the calls time and calculate its costs too

the program will be in a hotel and i want it to get the calls time of every room then count it and

so please if you have any idea about it please tell me

Best Regards

ReneeC

You need to descibe your interface. How are getting the call information

Mando

ok its like a small central

the Hotel have some guests and every one of them have a telephone in his room, some time the guests wants to make calls from their room so they will ask the receptionist to redirect the call to their room

so i want to manage it from my program

redirect the call to his room and determine the call time

you know its all been on 1 phone line but that line have ability to make multi calls at same time

I hope it been clear now

Thanks

Upsetian

Hi!

If you arn't getting the call information automatically from a device and are manually calculating the call time using the program then you simply write a program to keep a log of all call start times and when the call ends you can calculate the call time and charge it to the guest's account.

If the above sounds right I can help you code it.

ReneeC

"If you arn't getting the call information automatically from a device "

This was my assumption and was what I was asking about.

Mando

Hi

Thanks alot for reply

its a part of what I want in addition to how can i manage all calls from my program

the repectionist will dial the number then redirect the call to guest`s telephone in his room

anyway you can help me about that part which you talked about, after that we may work about coding the other part

Thank you very much

PsychUK

Ok, this confuses me. May I clarify just a few things.

Guests cannot directly dial out from their rooms, they have to dial the operator (the receptionist) who dials the number and then connects the line to the room

This being the case there is switchboard software (and hardware) that can automate this process, but you want to code it yourself

Now, I am assuming that you do not have an interface between your computer and the phone line, so the time the call starts and ends must be triggered by the receptionist How does the receptionist know when the call ends And what if she is busy when the call ends and doesn't log the call as ended

Personally I would contact your phone service provider and see if they have an 'out of the box' solution, as I think what you want is a call management program and I am afraid that is beyond the scope of these forums.