Hi all
I have a somehow weird problem. We have implemented at Word VSTO Solution. In this word document we use a lot of XML tags to locate data and be able to extract it from the document, and save the document as XML and send this to a reporting tool.
All this works as expected. The problem appears when a person from our company HQ sends the Word document to one of our subsidiaries. The subsidiary has not yet the VSTO code rolled out, so when the document is opened there it's just a normal Word document. The subsidiary fills out the fields, mails the document back to us, and once the document is opened here, all the XML tags are missing ! All the text in the document is "as-should-be", but the surrounding tags are gone, and hence the VSTO code have a very hard time working with the document.
Both sides use XP SP2, and Office 2003.
Has anybody experienced this before, or is anyone able to figure out why this might happen
I can't see any reason to why Word should remove these tags.
I hope somebody can point out what we do wrong.
Best regards
Anders