Hi -
Who else had received this error during Windows update I'm running Vista ultimate. There are a couple of posts on google, but no solutions yet.
Hi -
Who else had received this error during Windows update I'm running Vista ultimate. There are a couple of posts on google, but no solutions yet.
To my knowledge, no one on this forum is clarvoyant, so you'll need to post the details of the error you're getting in order to get any help. There is a known issue if you have ACT! 2007 installed that it cannot be patched correctly because of the way the ACT! product installs SQL Express. There should be an update from ACT! in the next several weeks that will correctly apply the update. If you don't have ACT! installed I'm interested in understanding the problem you're seeing.
Mike
It would help to have a look at the install log file, they are located in the setup log folder at C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG. If this is the update comming from Microsoft Update, you'll want to look in the Hotfix folder and check out summary.txt.
Mike
Mike -
Here's the Hotfix log. Hope this helps. Thanks!
Time: 04/25/2007 11:16:07.666
KB Number: KB921896
Machine: FLATBOY
OS Version: Professional (Build 6000)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No
**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed
**********************************************************************************
Products Detected Language Level Patch Level Platform Edition
Express Database Services Adv (MIKESQLEXPRESS) ENU SP2 2005.090.3042.00 x86 EXPRESS_ADVANCED
Express Database Services Adv (SQLEXPRESS) ENU SP1 2005.090.2047.00 x86 EXPRESS_ADVANCED
Express Database Services Adv (SQLEXPRESSRS) ENU SP2 x86 EXPRESS_ADVANCED
Express Database Services Adv (SQLEXPRESSRS) ENU SP2 2005.090.3042.00 x86 EXPRESS_ADVANCED
**********************************************************************************
Products Disqualified & Reason
Product Reason
**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name PID
**********************************************************************************
Product Installation Status
Product : Express Database Services Adv (MIKESQLEXPRESS)
Product Version (Previous): 3042
Product Version (Final) :
Status : Not Selected
Log File :
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_SharedTools
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Express Database Services Adv (SQLEXPRESS)
Product Version (Previous): 2047
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR_ADV.EXE
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_SharedTools
Error Number : 1627
Error Description : Unable to install Windows Installer MSI file
----------------------------------------------------------------------------------
Product : Express Database Services Adv (SQLEXPRESSRS)
Product Version (Previous):
Product Version (Final) : 3042
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR_ADV.EXE
SQL Express Features : RS_Server,RS_SharedTools,RS_Web_Interface
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Express Database Services Adv (SQLEXPRESSRS)
Product Version (Previous): 3042
Product Version (Final) :
Status : Not Selected
Log File :
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_SharedTools
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
**********************************************************************************
Summary
One or more products failed to install, see above for details
Exit Code Returned: 1627
Here is one more log on the same problem if it will help. I have been trying to get this update to run for some time now.
Time: 04/25/2007 10:53:17.486
KB Number: KB921896
Machine: FINSBURYLAPTOP
OS Version: Professional (Build 6000)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No
**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed
**********************************************************************************
Products Detected Language Level Patch Level Platform Edition
Express Database Services (SQLEXPRESS) ENU SP1 2005.090.2047.00 x86 EXPRESS
Express Database Services (SQLExpress) ENU SP2 x86 EXPRESS
**********************************************************************************
Products Disqualified & Reason
Product Reason
**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name PID
**********************************************************************************
Product Installation Status
Product : Express Database Services (SQLEXPRESS)
Product Version (Previous): 2047
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_SharedTools
Error Number : 1627
Error Description : Unable to install Windows Installer MSI file
----------------------------------------------------------------------------------
Product : Express Database Services (SQLExpress)
Product Version (Previous):
Product Version (Final) : 3042
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
SQL Express Features : Client_Components,Connectivity,SDK
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
**********************************************************************************
Summary
One or more products failed to install, see above for details
Exit Code Returned: 1627
Time: 04/25/2007 13:05:39.719
KB Number: KB921896
Machine: XXXX
OS Version: Professional (Build 6000)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
/quiet
/allinstances
Cluster Installation: No
**********************************************************************************
Prerequisites Check & Status
SQLSupport: Passed
**********************************************************************************
Products Detected Language Level Patch Level Platform Edition
Express Database Services (SQLEXPRESS) ENU SP2 2005.090.3033.00 x86 EXPRESS
Express Database Services (SQLExpress) ENU SP2 x86 EXPRESS
**********************************************************************************
Products Disqualified & Reason
Product Reason
**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name PID
**********************************************************************************
Product Installation Status
Product : Express Database Services (SQLEXPRESS)
Product Version (Previous): 3033
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
SQL Express Features : SQL_Data_Files,SQL_Engine,SQL_Replication,SQL_SharedTools
Error Number : 1627
Error Description : Unable to install Windows Installer MSI file
----------------------------------------------------------------------------------
Product : Express Database Services (SQLExpress)
Product Version (Previous):
Product Version (Final) : 3042
Status : Success
Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
SQL Express Features : Client_Components,Connectivity,SDK
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
**********************************************************************************
Summary
One or more products failed to install, see above for details
Exit Code Returned: 1627
...
04/25/2007 13:02:51.634 Stopping service: MSSQL$SQLEXPRESS
04/25/2007 13:02:55.656 Stopped service: MSSQL$SQLEXPRESS
04/25/2007 13:02:55.724 Installing file: SQLEXPR.EXE
04/25/2007 13:02:55.749 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
04/25/2007 13:02:55.763 Registry: Cannot open registry key "Software\Policies\Microsoft\Windows\Installer"
04/25/2007 13:04:40.470 EXE returned 1627: The function failed during execution.
04/25/2007 13:04:40.669 Registry: Cannot open registry key "Software\Policies\Microsoft\Windows\Installer"
04/25/2007 13:04:40.721 Copy Engine: Error, unable to install EXE file: c:\c3bd08edf430e666d7ff3946\HotFixExpress\Files\SQLEXPR.EXE
04/25/2007 13:04:40.752 The following exception occurred: Unable to install Windows Installer MSI file Date: 04/25/2007 13:04:40.752 File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp Line: 1653
04/25/2007 13:04:44.961 Watson: Param1 = Unknown
04/25/2007 13:04:45.031 Watson: Param2 = 0x65b
04/25/2007 13:04:45.064 Watson: Param3 = Unknown
04/25/2007 13:04:45.150 Watson: Param4 = 0x65b
04/25/2007 13:04:45.232 Watson: Param5 = copyengine.cpp@1653
04/25/2007 13:04:45.254 Watson: Param6 = Unknown
04/25/2007 13:04:45.337 Watson: Param7 = SQL9Express
04/25/2007 13:04:45.395 Watson: Param8 = @
04/25/2007 13:04:45.416 Watson: Param9 = x86
04/25/2007 13:04:45.430 Watson: Param10 = 3042
04/25/2007 13:04:45.474 Installed product: SQL9Express
04/25/2007 13:04:45.488 Installing product: SQL9Express
04/25/2007 13:04:45.513 Installing instance: SQLExpress
04/25/2007 13:04:45.553 Installing target: XXXX
04/25/2007 13:04:45.572 Installing file: SQLEXPR.EXE
04/25/2007 13:04:45.616 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9Express_Hotfix_KB921896_SQLEXPR.EXE
04/25/2007 13:04:45.630 Registry: Cannot open registry key "Software\Policies\Microsoft\Windows\Installer"
04/25/2007 13:05:35.775 EXE returned 0: The action completed successfully.
04/25/2007 13:05:35.834 Registry: Cannot open registry key "Software\Policies\Microsoft\Windows\Installer"
04/25/2007 13:05:35.910 Copy Engine: Installed file: c:\c3bd08edf430e666d7ff3946\HotFixExpress\Files\SQLEXPR.EXE
04/25/2007 13:05:36.067 Installed target: XXXX
04/25/2007 13:05:39.436 Installed instance: SQLExpress
04/25/2007 13:05:39.450 Installed product: SQL9Express
04/25/2007 13:05:39.469 Hotfix package completed
04/25/2007 13:05:39.525 Attempting to continue the 32 bit ngen queue
Hi Folks,
I've been investigating this with our setup team and we need more information to help us investigate. Mostly we need the complete set of log files from the directory listed in the Summary.txt file that you've posted. Rather than try to manage this via e-mail, or through posting complete logs in the forum, I'd like to use Microsoft Connect:
This will create a trackable item in our system and allow me to drive this through the investigation process. Feel free to let me know when you've done this so I can go and find your feedback item.
Mike
Mike - I've submitted the feedback with a zip of the log files. Feedback ID 274577. Let me know if you need more info.
For folks who are experiencing this problem on Windows Vista, the problem is likely related to some issues with Reporting Services. (At lease one set of logs submitted clearly showed this.) There is a KB article explaining how to handle the Vista upgrade of RS at http://support.microsoft.com/default.aspx/kb/934163/en-us. Take a look at that and tell me if that resolve the problems you're seeing.
Mike
jona.than -
Check out this link:
http://connect.microsoft.com/SQLServer/feedback/ViewFeedback.aspx FeedbackID=274577