Sarosh79

I'm having a problem with Windows Vista Ultimate 64 bit edtion on my HP laptop, when i close the lid but i have set up what windows does when i close the laptop to do nothing, but when i close the lid, and re open it, the screen is off/black, cant shutdown it properly and must do hard reboot.

Laptop is HP Pavillion dv9000nr

AMD Turion 64x2

Nvidia GeForce GO 6150

1gb memory



Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Mark Hopkins - MSFT

Hi:

Unfortunately, this is an issue we're seeing with many loptops and Tablet PCs. The problem is that the video drivers are not updated for Windows Vista. Consequently, the most basic video driver is used when Windows Vista is installed, which often doesn't have this specific support for each machine. You'll need to contact your hardware manufacturers (HP and Nvidia) and ask about getting an updated video driver for Windows Vista.

For future reference, this forum is for the discussion of programming issues for notebooks, Tablet PCs and UMPCs running Windows Vista. Thanks!

Good luck!
- Mark Hopkins (MSFT)






Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

srberard

As Mark stated, this is often caused by video drivers. Another common cause of issues such as these is having an outdated BIOS. I am not familiar with that exact HP machine, however, I do know that HP has released BIOS updates recently for the dv9000 series machine. I would recommend doing the following:

1. Update your BIOS to the latest version from HP's support site

2. Update your video driver to the latest via Windows Update (alternatively you can try to download the latest directly from NVidia).

These should address the issue you're having. If you are still experiencing problems, please let us know.

Cheers,

Stephen [MSFT]





Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

ptendeiro

Hi!

I have the exact same problem, but with an LG S1 Express Dual with an ATI Mobility X1600, and this happens with 32bit edition.

As this happens with 2 different laptops, from different vendors, I believe the problem is not BIOS, and because there are two completely different graphic cards, the problem is not drivers...

Which leave us with the OS.

Oh, and by the way, this has been happening with the majority of laptops I've seen, independently from the board's brand or the graphic's brand and model. The only laptop I've seen WITHOUT this problem is an old HP X1010 with an old ATI Mobility 9200. I must add that that model still has the little button that turns off the screen visible. I don't know how do the new models work in that aspect, but seeing from my audio jacks, which are completely controled by software (from Realtek), and without proper program they don't work, I assume that the problem is there, in the switch. It turns of the screen only, but it's up to the SO to send the order to resume. The older switch/button worked like an presence light from a refrigerator: when the button is pressed, it cuts the circuit of the light. At least it's how I see it (I'm a student of the Computer Engineering course :P)

I know it's troublesome to solve this type of bugs, but probably it's solution has something to do with the actions of waking up from sleep mode (when it refreshes the graphic card, or initializes it).

Cheers :)

Pedro.





Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

RINOO

I was searching for an answer today, and found you people have the same problem like me.

If it's of any help, I've got a HP Pavilion dv9058ea. With a GeForce Go 7600

Hope someone figures out how to fix this. If I do, I'll come and tell you folks ;)

Greatz

Rino





Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Brano

Hi I have a HP nx7400 with a Intel 945GM graphics and experiencing the same problem just got the latest BIOS update and the latest driver for the graphics car and still the same once I close the lid (windows settings are DO NOTHING) thats it I hear the sound like if you disconnect a USB device and that is it. When i open it up again i just see black screen. Please help. Thanks (using Windows Vista Business)



Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Bash_V

Sony VAIO AR320
Nvidia GeForce Go 7400
Vista Home Premium

Downloaded all the updates for Vista from Windows Update,
and same deal for updates from Sony.

Close lid action set to do nothing,
but upon opening lid again screen is blank/black.
Computer is still running (you can hear music and instant messenger sounds and such)
but the screen is gone.
The best I've done for now is set my power button to do Sleep command,
and put my laptop to sleep and unsleep and then the screen comes back.

Help us Microsoft :(




Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Andrew Denty

I have exactly the same problem! However it seems to have only occurred since I have started using the RTM Build, everything was fine on Beta 2 and RC1. I have updated the drivers twice, once from Windows Update and finally from Sony. I have also updated the BIOS.

Sony VAIO VGN-FS315s
Vista Home Premium
Nvidia Geforce GO 6400
Intel Pentium M 1.86GHz
1GB Memory





Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Nic Bedford

Wow, i thought i was the only one having this problem :(

I have Sony Vaio VGN-FE21S with nVidia GeForce Go 7600, i have been using many driver from laptopvideo2go.com, but not solved problem yet, i am currently running nVidia 97.46 (the Sony release version for Vista) and i have upgraded my BIOS to R0172J3, which Sony UK have also release for Vista, but i still have this problem :(




Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Joelseph

Exact same problem with a Sony Vaio VGN-FE590P. How in the world did such a widespread bug make it through Microsoft's 'extensive' testing over the last year I installed Vista and noticed this on day two. Also using new nvidia drivers. I've also noticed if I put the notebook in standby the screen doesn't come back on until I wake it, close the lid, and re-open.

Blah...




Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

sycojt

same problem with my hp compaq nx6320, i have the latest video card drivers as well, one thing to do until there is a proper solution is to create a sleep button, and put the computer to sleep and wake it up again with the laptop lid open and windows should restall, it takes time but is better then turning off your laptop by holding the power button... hope this helps and hope a solution comes soon



Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Joelseph

How did you create a sleep button I have a few custom shortcut buttons on my vaio, but I don't see any way to activate them in vista.

I have just been hitting the windows key to open the start menu, arrow-right to select sleep, and hit enter. Then when the power goes off I hit the power button to wake it back up. Takes about 30 - 45 seconds altogether, but it's still better than shutting down and starting up.




Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Andrew Denty

To activate your shortcut buttons go to: http://support.vaio.sony.co.uk/downloads/os/vista/upgrade.html
Install the utilities for your laptop, and then you can configure the buttons using the vaio control centre.




Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

WolfiKo

Funny thing: I have the SAME problem, but I use Windows XP Pro. I am using forceWare 93.71. May be that helps in your invastiagtions. I have a "feeling" that it is related to patch KB909095.



Re: Notebook, Tablet PC, and UMPC Development My White Flag is ready...

Joelseph

Hrm... Well I know I had the xp up-to-date with regards to service packs before the Vista install - when was the update you are suspecting released

I was able to install the sony utilities and now am getting a response from the brightness controls, but still don't seem to be able to find a way to access the vyyo setup interface from vista. I can even browse to the folder the utilities installed in and have confirmed that the processes are running, but the custom S1 and S2 buttons are not responding and don't appear to be configurable.

I didn't find the software on the link that Andrew Provided, but found it at sony support under the "original" section for software for the VGN-FE590P. I also applied the O/S Migration software for the sony utilities dll upgrade and still don't see the vyyo setup apps anywhere in Vista. If I remember correctly, they were available in the control panel before.