sgiron

Hi, I have problems burning (many files) cd's or dvd's with the live file system format. When i choose that option it start copying something to the media but it hang just after start and the only way going off that windows is cold reboot. Mastered copies are ok

If I just copy one single file with live file system format i have no problem at all!!!!!

Thanks

Specs:

vista home premium 32 bit

Hp pavillion dv900t



Re: Optical Platform Discussion Live File System burning error

udfs

Sgiron,

Thank you for reporting this issue to you. I need some additional information from you in order to get to the bottom of this issue.

What is the drive model that you are using This should be available through device manager.

When the hang occurs is this limited to just the copy process or the entire OS stops responding at this stage

Regards

Ravinder Thind





Re: Optical Platform Discussion Live File System burning error

sgiron

HI,

The drive is Slimtype DVD A DS8AZ ATA Device

This is a Ligthscribe drive

The driver I'm using is Microsoft's 6.0.6000.16386

I was doing some more research and here is the conclusion :

1- If I burn one or several files and if all togheter are less than 1 MB, the process completes ok

2- If I burn one or several files that all togheter are above 1 MB the process hangs

3- If the process hangs there are no record on Event Viewer

4- If the process hangs the DVD becomes unresponsibe and cannot take the media out

5- The OS did not hang but becomes unstable, ex: I cannot open Windows task Manager.

Thanks





Re: Optical Platform Discussion Live File System burning error

udfs

Sgiron,

I couldn't find any references to DVD A DS8AZ. Is this what is shown in the device manager

Also can you check the HP site and see if there is any firmware update available for this drive.

Regards





Re: Optical Platform Discussion Live File System burning error

sgiron

First sorry for the very late replay, i was abroad....

Well, my system manager have the folowing information

Slimtype_DVD_A__DS8AZH

Firmawe : NH61

Doing a google search will bring some other people having trouble with these device, no one have find a firmawe upgrade

I reinstalled vista (clean install) but still having the same problem , files copied larger than 1 MB (live file system) crash the copy process and lock the media bay. Only a cold reboot will unlock the media bay.

the strange thing is that if i copied any number of files and all toghether are below 1 MB the process finish without problems

In HP the have nothing about it, i have already post a message in techincal help but still no answer.

Thanks in advance!