zennio

[quote="hootier"]

Hello,

I have a SONY DCR-DVD305 handy cam and I'm running Vista. I can't get Vista to accept Picture Package. I'm open to all suggestions on how to transfer videos from the Handycam to the computer and what DVD editing/filing/organizing software to use.

Thanks in advance. Mike

I'm having the same problem as Mike, and i can't find a solution anywhere...

if anyone could help me (us), I'd be forever grateful
thanks in advance.
Dimitri


Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

Bruce N. Baker - MSFT

Hello, This is a software developers application forum for Vista application compatibility issues and logo certification issues.

To get the fastest best results I recommend that you try the link below for general Vista installation problems or contact Sony for the latest Vista software and support on using their individual application on Vista.

Here's the link for general Vista Issues:
http://windowshelp.microsoft.com/Windows/en-US/techsupport/default.mspx

It's another link that might help you as well, it has links to news groups and technet.

http://forums.microsoft.com/MSDN/ShowPost.aspx PostID=423586&SiteID=1

You can google for Sony's main website and drill down to their support area.






Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

Jon Are Endrerud

You need to locate the setup.exe file on the CD-ROM provided with the handycam. Look in the :\PPackage directory and select the setup.exe file and choose properties. Then put the file in Windows XP SP2 compability mode.

Start the setup file and the installation will finish correctly.

Jon.





Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

zennio

it worked!!
you just made may day :)
thanks a billion times
dimitri




Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

AdamAHicks

If you can help some more.

What do you mean by "put the file in Windows XP SP2 compatibility mode"





Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

Bruce N. Baker - MSFT

Right click on the exe select properties from the menu, and go to the compatability tab. The rest is self explainatory :-)




Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

xyz112

Where can i get a copy of Picture Package install software I lost my copy.



Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

Bruce N. Baker - MSFT

web search... http://www.ppackage.com/e/index.html

or http://www.picture-package.com/

Not responsible for if these work for you or not, but otherwise keep seaching for more places that seem to have downloads like cnet, etc.






Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

Anonymous

OK, so I installed the package - not having read these posts, but just by clicking on install again after it told me that it was incompatible with my OS. Made a mess :~ But I uninstalled it - except one thing that I can't get off - the Sony DVD USB driver. When i click uninstall it tells me that installation is incompatible with my OS.

How can I get around this and get rid of this driver - which seems to be still causing problems




Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

GG

I own a Sony DCR-DVD203 camcorder and was having Blue Screen of Death (BSOD) issues when shutting the computer down after installing the Picture Package 1.8 software on my Vista system. I don¡¯t know if anyone else has been affected by this issue, but for those of you running Vista and getting the BSOD after installing Picture Package, these are the steps I took to resolve the problem:
  1. Remove the Picture Package software using the Programs and Features applet in the Control Panel. Note: As stated somewhere above, this will not remove the Sony USB DVD drivers, but don¡¯t worry about that. You will need some of these drivers if you want Picture Package to view the video clips on your camcorder.

  2. Right-click the Setup.exe icon in the PPackage folder on to your CD Drive then left-click Properties . Right-click on the Compatibility tab, then check the box adjacent to ¡°Run this program in compatibility mode for:¡± Use the default compatibility mode (Windows XP SP2). Right-click the ¡°OK¡± button.

  3. The installer application will install Picture Package first. Next, the installer application will request to install ImageMixer. Cancel this operation (you can use Vista¡¯s built-in Windows DVD Maker and Windows Movie Maker instead). Next, the installer application will request to install the First Step Guide. You can cancel this operation too if you know how to use Picture Package. Finally, the setup will be complete and you will need to reboot your system.

  4. Once the system restarts, go to the Picture Package website then download and install the latest update for your version of Picture Package. The Picture Package website can be found at: http://www.ppackage.com/e/index.html. You must install this update to resolve the Macro Media Flash Player Required error.

  5. Find C:\Windows\System32\drivers\sonypvl3.sys and rename it to C:\Windows\System32\drivers\sonypvl3.sys.old. This is the offending driver that causes the BSOD. I believe it loads the Pixela codecs, but I¡¯m not an expert in this area, so maybe some more knowledgeable than I can clarify what this file does.

  6. Run regedit (or what ever registry editing tool you feel comfortable using) to delete the following key and its sub-keys: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\sonypvl3. Be careful!!! If you don¡¯t feel comfortable editing the registry, there are plenty of places on the web where you can learn more about it, or get a more experience user to help you. I also recommend that you create a manual Restore Point prior to making any changes to the registry.

  7. Restart your computer. You will probably get the BSOD on shutdown because sonypvl3.sys was loaded at the startup. Let the system reboot.

  8. Restart your computer again. You should not get the BSOD this time. Once your system restarts, you should be able to use Picture Package.


Additionally¡­ I strongly recommend that you go to your video card manufacturer¡¯s website and download and install the latest drivers for your video card. This is important, especially if your system hangs-up when using Windows Movie Maker. NVIDIA drivers can be found at http://www.nvidia.com/content/drivers/drivers.asp. ATI drivers can be found at http://ati.amd.com/support/driver.html. For other chipsets, do a Google search for your particular chipset manufacturer.

Notes:

  1. To view clips using the USB cable in the DVD Viewer or the Music/Video Slideshow Producer, use the DVD tab then select Movies under the DVD drive letter assigned to your camcorder. DO NOT use the DVD Handycam tab.

  2. Make sure your camcorder is plugged in to the USB port OR insert the mini-DVD into one of your system¡¯s drives prior to starting any of the Picture Package apps. I have found that these apps don¡¯t do a good job of refreshing. If one of the apps seems not to be responding shut it down all Picture Package apps (including the Menu) and then restart.

  3. Sony states that it will be providing Vista drivers for many of its digital camcorders on its website at http://esupport.sony.com/US/perl/news-item.pl mdl=DCRDVD203&news_id=128. As of this posting, the drivers are not available; however, I would encourage others to check the Sony site before undergoing the steps listed above.

  4. The steps above were tested with:
  • Windows Vista Ultimate
  • Sony DCR-DVD203 camcorder
  • Picture Package version 1.8.
  • An NVIDIA GeForce 7300 GS video card.
  • ECS PT890T-A motherboard (VIA PT890 chipset for bus, sound, usb, and ethernet).
  • Intel E6400 Core 2 Duo processor.
Note: I don¡¯t know if other hardware and/or configurations will obtain similar results. I am not an expert at this. I¡¯m just reporting what worked for me. Use this information at your own risk.






Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

Labrador_007

Thanks for your post. Solved the BSOD. Unfortunately, in the PicturePackage DVD viewer does not show any images or videos both in the DVD drive letter and DVD Handycam tab; as if the DVD was blank. Any explanations

Many thanks.

Windows Vista Ultimate.

PP v. 1.8.1

DCR-DVD405E

Nvidia Gforce 6300, 256Mo

Pentium 4 HT 2.8






Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

happygolucky

GG, You made my day !!

I am able to fix my problem following the steps given by you.

One thing I would like to add though is that the error it gave in BSOD is IRQL_NOT_LESS_OR_EQUAL.

When I searched the web for this error, several folks were talking about scary things such as hardware issues.

But as it turned out, its the Sony Picture Package driver issue.

These are the steps I followed to debug the issue from IRQL error and arrive at sonypvl3.sys as the culprit.

Installed Microsoft Debugging Tools for Windows (http://www.microsoft.com/whdc/devtools/debugging/default.mspx).

  1. Started WinDbg and opened one of the latest Minidump files (Windows usually saves it at WINDOWS/Minidump directory)
  2. The dump has entries indicating that windows encountered issues with sonypvl3.sys

Well, this whole mess was created by one of the seemingly innocuous windows update.

Cheers !!





Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

_Johannes_

Hi,

I had the same problems:

couldn't shutdown my computer anymore but got a bluescreens with IRQL_NOT_LESS_OR_EQUAL message instead.

I searched over 20 hours for the problem and found the driver sonypvl3.sys as problemmaker.

The solution described above saved the day.

But now, LISTEN ALL CAREFULLY:

THIS WAS ON Windows XP SP2 after Microsofts Security update from April 1. !!!!!

So as I own a Sony DVD DCR-403 camera with PicturePackage software, this was, where the driver came from.

Lucky, that the main functionalities of this software still work without this driver.

Unfortunately, there is no possibility to inform Sony by mail about this new incompatibility of it's

software for Windows XP users!!!!

Too I can't understand, how Microsoft can create a security update that let's the windows computers crash because

of incompatibilities....

Johannes





Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

zennio

GG, thanks a billion

problems are all solved now!!





Re: Application Compatibility for Windows Vista picture package (sony dvd handycam-software)compatibility with windows vista?

Rainie

I own the same Sony DVD 403 but when I used Window XP, I never had any problem when it came to using Sony Picture Package ( SPP). However, since I upgraded into Window Vista and downloaded SPP, it did download and everything seems find except when I tried to upload photos from the camcorder.. Nothing appears on the screen... I tried everything people mentioned above, but I still see nothing on the screen.. Pls help me ! I don't know what else I can do...

And if this still doesn't work, I wonder if I can download window XP back without having to uninstall Vista, can I ( sorry, I just know not much about computer)

Pls advise... Thanks a lot