Merrik

I installed Daemon Tools on Windows Vista Business. The result was that my CDrom went dead. System Restore hasn't helped.

Then CDrom properties reveals this:

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

If you update driver, you get " Windows has determined that the driver software is up to date"



Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Oliver Lundt - MSFT

Have you tried the following solutions

http://support.microsoft.com/kb/320553/

http://support.microsoft.com/default.aspx scid=kb;EN-US;314060

Please give us feedback on how these worked for you.






Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

sekamu

I have the same exact problem and i've tried all steps you mentioned, still the problem remains.

I have 64-bit Vista with Tsstcorp CD/DVDW TS-L532M ATA. Any ideas




Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Merrik

Hey Sekamu,

The post above yours should work. http://support.microsoft.com/kb/314060

The key for me was to "delete the UpperFilters and LowerFilters registry values that can cause CD access problems" in Vista X86. If I recall it was the upperfilter that caused the issue.

Follow the steps and then reboot before doing anything else. Remember the registry is created from an algorithm on boot.





Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

sekamu

I've tried that, no joy, i still can't use my DVD-Drive.




Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Andrewclimb

Hi,

Exactly the same problem here too. I un-installed a program, freeview DVB- USB TV software and now CD drives in general do not work. This is true for virtual CD drives as well.

I'm running vista RTM.

I've tried everything, from uninstalling devices, re-installing software, deleting the mentioned registry keys (in which case windows no longer boots).

What is odd is that it effects virtual CD drives as well!

Cheers


A






Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

rat_uk

Oliver Lundt - MSFT wrote:

Have you tried the following solutions


http://support.microsoft.com/default.aspx scid=kb;EN-US;314060

Please give us feedback on how these worked for you.

i did this and it rectified the problem straight away.

http://support.microsoft.com/default.aspx scid=kb;EN-US;314060






Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

whiwo

DIDO!

This works.





Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Hexen525

I've tried them all, it says "can not delete: Error while deleteing". Now what

 

btw, Vista 32-bit Home Premium and I have installed NO 3rd party CD software. Only software on my machine so far(since it is 3 days old) is 2 video games, Avast AV, and the drivers for my keyboard.





Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

peeps

ok i have the same prob but unlike everyone else that posted i have win xp....any idea how to fix with win xp



Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

SpamMagnet

I had same problem on xp. I followed the steps in http://support.microsoft.com/default.aspx scid=kb;EN-US;314060 and that fixed it.

I didn't have an UpperFilters registry entry, but I did have a LowerFilters entry. After I deleted that key and rebooted, all was well.

The problem happened right after I inserted a Sony movie in my DVD drive. It popup up some kind of autorun splash page. I escaped out of that and the next time I rebooted, no more DVD drive. But I'm sure that was just a coincidence.

Cheers and good luck.





Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Amy S

What an easy way to fix this frustrating problem! Thanks so much!



Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Bruce N. Baker - MSFT

The "lower" and "upper" filters can be problematic. If the registry isn't cleaned up after a driver is removed, or done incorrectly, or etc...it can create a failed device problem. Very annoying. Not MS fault and is usually a incorrectly removed driver or a driver installed as a filter that has problems. In general, if your device (like CD or DVD) suddenly stops working, examine what software you have removed or added recently and it's probably the culprit. Registry editing is often necessary to get the system back to normal, or sometimes a restore can be a viable solutions if it's from the right restore point, like before the problem driver was installed.




Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

immature nomi

I've tried to connect my Sony Handycam to my laptop and get the error

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I'm using Windows XP and I've downloaded the drivers from the sony site for this camera and still no luck

Also the other annoying this is that it seems to work in all other computers and no other cameras work in mine

Please any suggestions would be great becuase I have to get my footage on my laptop for editing for my Media Studies A level coursework





Re: Application Compatibility for Windows Vista DONE - Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

HS7

Hi Bruce

Is there any risk in trying to remove upper/lower filters If so, what should I do to minimise these risk. I am not too confident trying this, and am worried that my system may not work properly afterwards if something goes wrong.

Any guidance would be highly appreciated. If it helps i have a compaq presario v6000, with Vista Business, the drive details are:

HL-DT-ST DVDRAM GSA-T1ON ATA DEVICE.

Thanks