alex_pellas


Every time i try to sign into windows live on my user account i come up with the error code 80048821 which says that the sign-in name or password does not exist but when i created a new user account and signed in there everything works perfectly. Can you please help or tell me why i cannot sign into windows live on my user account but i can on the new user account i just created.

Thanks

Alex Pellas




Re: windows live sign in and my 2 accounts

Malini Nitai


I was just looking for an answer to the same problem and then I realized I have been typing wrong e-mail @hotmail.com instead @hotmail.co.uk ! Once I changed it to .co.uk it worked ok.That may not be your issue but worth trying.....






Re: windows live sign in and my 2 accounts

WL Dev Forums Moderator - MSFT

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Thanks,







Re: windows live sign in and my 2 accounts

Maryane

That happens to me. I could recovery it. Seems that someone tryed to signed on many times my email so they blocked it.

what I did: 1) I uninstalled messenger from my computer

2) I went to appdate on computer and leandes all the email i adress I have

3) Then I signed on www.msn.com

4) tryed to enter and received the message I have tryed it many time, in which way I would try to recovery it

5) Now I got my email again AND i WILL DOWNLOAD MESSENGER.

Hope you are lucky as me and everybody with the same problem. Try it and also help at least one person as I am doing now with you.






Re: windows live sign in and my 2 accounts

Maryane

That happen to me. I could fix it.

1) I deleted messenger from my computer

2) enter inside appdate - i think - and delete all email adress was saved in computer

3) I deleted all with link in messenger and emails

4) restart my computer and signed on www.msn.com

5) tryed to enter on my email, they said I tryed many times and asked me how do I want to recovery it with a new code.

6) just answer some questions and had my email back.

So seems someone before me, tryed to get in many times.

Hope you have the same lucky i had...






Re: windows live sign in and my 2 accounts

Maryane

Malini Nitai wrote:

I was just looking for an answer to the same problem and then I realized I have been typing wrong e-mail @hotmail.com instead @hotmail.co.uk ! Once I changed it to .co.uk it worked ok.That may not be your issue but worth trying.....

That happen to me. I could fix it.

1) I deleted messenger from my computer

2) enter inside appdate - i think - and delete all email adress was saved in computer

3) I deleted all with link in messenger and emails

4) restart my computer and signed on www.msn.com

5) tryed to enter on my email, they said I tryed many times and asked me how do I want to recovery it with a new code.

6) just answer some questions and had my email back.

So seems someone before me, tryed to get in many times.

Hope you have the same lucky i had...






Re: windows live sign in and my 2 accounts

riegray

After hours of searching i came across your solution and realised i was making the same mistake.thanks a million!!