Fl&#225&#59;vio Leal


Hello Guys,

Sorry for the noob question.

I just installed the Colloquis SDK 4.2 build 1221 yesterday.

I'm truing to launch the Tutorial example, but every time that I try I got this message:

"Your agent will be relaunched as soon as the network is available."

Someone know what can be the problem

Thanks, Flavio.





Re: Error - "Your agent will be relaunched as soon as the network is available."

Tom Ragle - MSFT


Do you have a firewall







Re: Error - "Your agent will be relaunched as soon as the network is available."

Flávio Leal

Yes, I use Windows XP, and I use windows Firewall.







Re: Error - "Your agent will be relaunched as soon as the network is available."

Tom Ragle - MSFT

If you're launching something over IM, the port may be blocked. Try turning off the firewall.






Re: Error - "Your agent will be relaunched as soon as the network is available."

Flávio Leal

Yes, I'm using the windows firewall, but I'm not able to turn it off.

Because security network rules.

Any other idea

Thanks.






Re: Error - "Your agent will be relaunched as soon as the network is available."

Tom Ragle - MSFT

Okay, you can try a couple of things that I know of.

1. Launch the "Services" or "Local Services" console -- I think in XP you can find it in the Control Panel.

2. Find the service associated with the SDK -- it should be Colloquis SDK x.xxx or Windows Live Agents Server SDK x.xxx, and right-click to edit Properties.

3. In the Log On tab, choose "This Account", and enter your domain username and password.

4. Click Ok, and restart the service.

The other is to create an exception for the SDK in your firewall, or get your network admin to do so.

Hope this helps -- let us know.

-Tom






Re: Error - "Your agent will be relaunched as soon as the network is available."