A-Style


Ok! I hope someone out there will be able to give me a hand with respect to this issue!

I've recently changed from XP over to Vista Ultimate X64 and I have to say I'm starting to get over (and rather frustrated) with the whole "WOW" experience that is Windows Vista! The lack of drivers I can live with but problems with software built by Microsoft is a whole over ball game.

Specifically, what my problem relates to is that in connecting up to WLM, the program only takes me as far as the contacts menu before it subsequently crashes with only a pop-up box stating that "Windows Live Messenger has stopped working" whilst simultaneously attempting to obtain a solution of the internet which is consequently not forthcoming.

In seeking to obtain some further info on this problem Im happy to say that I was unable to find any additional information shedding light on the problem in the "Problem Reports and Solutions" tab in the Control Panel other than the jargon detailed below:

Problem: Stopped Working

Problem signature

Problem Event Name: BEX
Application Name: msnmsgr.exe
Application Version: 8.1.178.0
Application Timestamp: 45b12d6a
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0a3e13b0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 3081

Extra information about the problem
LCID: 1033
Bucket ID: 9

Therefore, I hope someone is able to give me a hand. Im getting pretty frustrated. In conducting a myriad of rudimentary Google searches I was unable to come up with anything remotely helpful which leads me to feel as if this is more my problem and less one caused by the software! EITHER WAY, I HOPE ONE OF YOU MICROSOFT EXPERTS CAN HELP!






Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

A-Style


Ok!

The above problem has been solved!

Through some trial and error I deleted Java Runtime Environment
Version 6 and low and behold it Windows Live Messenger Works again!

Nonetheless, Has anyone encountered an issue of this type and is there anyway to solve the aforementioned problem from occurring.

I don't know how imperative the Java Runtime Environment is to my whole internet experience so expert opinions would help!






Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

Vincentr72

I have the same problem - I also finally realised I had to uninstall Java to make messenger work. I have Windows vista Home premium. However, there are other websites which I need Java for. I tried installing an older version of Java - same problem.




Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

Vincentr72

Found some more people with the same problem: http://whirlpool.net.au/forum-replies-archive.cfm/679209.html

Haven't found a solution yet, though.





Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

A-Style

Come on experts!

There's gotta be someone out there who knows what the story is here with respect to this issue or is this going to be one of the idiosyncratic traits associated with Windows Vista.








Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

Vincentr72

Actually, I may have found a solution. I just uninstalled java, logged into messenger, went to options, and under general, I unchecked 'show windows live today after I sign into messenger'. Then re-installed java, and it all seems to work now!

I've also submitted two queries to Windows Live Messenger support (http://support.live.com/eform.aspx productKey=wlmessenger&page=wlsupport_home_options_form_byemail&ct=eformts) but they didn't bother responding.





Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

Valiant

Hi there Vincent

I have had the same problem with Messenger/Vista. I have followed yr instructions. so far so good. How can i re-stall java, though

thanks





Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

mae25

I am having the same problems.... This is what the computer says

Problem signature:

Problem Event Name: BEX

Application Name: msnmsgr.exe

Application Version: 8.1.178.0

Application Timestamp: 45b12d6a

Fault Module Name: kernel32.dll

Fault Module Version: 6.0.6000.16386

Fault Module Timestamp: 4549bd80

Exception Offset: 00001810

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 17417

Additional Information 1: c919

Additional Information 2: fc20d58f4772b75e522fae28b9955508

Additional Information 3: 9250

Additional Information 4: 87a9c682c859c552edf23de6a139af5d

i just hope someone can help me!!!!






Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

A n a m a r i

i just got a notebook with windows vista in it , downloaded live messenger 8.1 and system closes de program. has this anything to do with the DEP functionality i also read from here that java is interfering with msn, and also have java. how could i make live msn to work in my notebook could you help me tHX





Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

Drewgall

i am having the exact same problem. have you found a solution yet. i know some vista versions lets you fix the problem by right clicking on the msn messenger shortcut then going to the shortcut tab, then clicking on advance, the checking of run as administrator.



Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

nimaxio

Uninstall Windows Live Messenger 8.1
Download and install version 8.0





Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

nexed

Same here, it's funny that the only programs i'm having compatibility issues with are Microsoft and they're the creators of Vista!




Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

Vincentr72

You can download it from the Java website.... http://www.java.com/en/download/index.jsp

Cheers.

Vincent





Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

johnlou

i 2 was have the same problem and i followed Vincentr72 advice to uncheck the "show windows live today after i sign into messenger " and thanx for all the help



Re: Java & Windows Live Mesenger Compatibiliy Issues with Windows Vista Ultimate 64 bit

YaOi ObSeSsEd

Uh, I JUST got this laptop, and I'm having the same problem.. all you are saying to uninstall Java... But... I don't HAVE Java on this yet :S.. Sooooooooooooooooo.. Help T_T Please.