JigSawsReject


Hi All,

New here but was wondering if any of you have any ideas of what I can try to fix my problem I am having.

I am using the latest build of live messenger, all the features work fine however I encounter problems every day after non specific periods of use. Basically I can be talking to someone and not be getting any messages back; the troubleshooting says that I am still connected to the service, and that all is well, people trying to send messages to me at this time are told they are unable to do so. If I then sign out it takes a long time, and then informs me that my conversations could not be started. A lot of the time I am unable to change my status as well, yet even when I cannot send/receive messages I can still share files via the service. This as stated can take place after a few minutes or after an hour or so.

I have tried numerous things such as restarting and resetting my router, changing to various versions, reconfiguring firewall, turning firewall off, running in admin and XP sp2 compatibility mode (as I am using Vista Business, to note this occurs on both my x86 and x64 versions). I have tried on XP, and have yet to encounter the problem, so it looks like ití»s a Vista problem.

Does anyone have any ideas of what the problem could be, even using the Windows Firewall produces the same problem, what I caní»t understand is that messenger states I am still connected when the problems occur which seems to be enforced by the fact I can still share files etc, any help would be great.




Re: Strange MSN and Live Messenger Problem

Callum Vickers


Hi There,


My Friend has got the exact same problem, but sometimes he cannot sign in,

here is my email address so we can help each other to deal with the problem,

callumvickers@gmail.com





Re: Strange MSN and Live Messenger Problem

JigSawsReject

Hi Callum, thankgod someone else has the problem, I have posted this so many times and no one has replied or just stated stuff Ive tried. Ive actually contacted Microsoft Support today, I will let you know what they say, thanks for replying.






Re: Strange MSN and Live Messenger Problem

Callum Vickers

Hi Again,

Me and Chris have kind of sorted the problem but not a 100% sure yet,



what it is if you can turn off vistas network auto-tuning

that has worked on his laptop but not sure on his desktop ,


as i say it may not work 100% yet
but it works on his laptop



get back to me if u need some instructions on how to turn it off




Re: Strange MSN and Live Messenger Problem

JigSawsReject

Yeah I know how to, thanks for the idea though, ill try it, didnt even think of that.



Re: Strange MSN and Live Messenger Problem

Callum Vickers

Hi There agian,

Good NEWS! the auto-tuning was infact the problem, so now he has got msn on both his desktop and his laptop


Lets just hope it works for you too!


also if you would like support from my company please visit
www.computerreworks.co.uk




Re: Strange MSN and Live Messenger Problem

JigSawsReject

I hope so, thanks for the suggestion, I shall leave mine a while and see, I thought I had sorted it once before. Anyway thanks again and Im glad to hear you solved it your end.