Chris38


Hi guys,

I can't install Windows Live Messenger 8.1 on my computer, manually, or automatically when ask to upgrade to 8.1 by version 8.0.

I have followed the procedure posted here by Francis, the Windows Live Messenger technician.

The progress bar of the Windows Live Messenger Set Up Wizard window stopped to advance at approximately 80 %

of its progession and stuck there foreever. No messages or no error messages is displayed for the user attention.

My computer do not freeze. I'm still able to use other functionality or programs while the window is still there.

What is the frequency of the problem
Recurrent


Where are you trying to connect from
Home


Which Version of Messenger are you running

Was running Windows Live Messenger 8.0
Try to install Windows Live Messenger 8.1

If you have a firewall, which one
Windows XP Internet Connection Firewall

Who is Your ISP
Videotron, Canada

What type of internet connection do you have [Type of Internet connection:]
Cable


Where did you get Messenger [Where did you get Messenger ]
Download from Microsoft

https://www.microsoft.com/downloads/details.aspx familyid=D78F2FF1-79EA-4066-8BA0-DDBED94864FC&displaylang=en

I'm using Windows XP Media Center Edition SP2 english version

All updates are done through Windows Update

Microsoft .Net Framework 1.1 and Hotfix are installed.

Microsoft .Net Framework 2.0 is installed

I was running Windows Live Messenger 8.0 for almost more than one year from now without

experiencing any problems so far. But since Microsoft forced us to upgrade to Windows Live Messenger

8.1, problems occurred. I can't install this version on my computer. I have tried more than one time without

any success ...

Please help me !




Re: Can't install Windows Live Messenger 8.1

timpittaway


I'm having the same problem!






Re: Can't install Windows Live Messenger 8.1

g_sofia_r

I have the same problem except that im going form messenger 7.5 to 8

Anybody help






Re: Can't install Windows Live Messenger 8.1

Alice____x

I can't install 8.1 on my new comp!!! It freezes in the installation and the bar doesn't move!!

Help me






Re: Can't install Windows Live Messenger 8.1

DaveJarvis1

Same problem for me. Freezes during install. Help !




Re: Can't install Windows Live Messenger 8.1

Rhysll33

I have been experiencing exactly the same problem for some time now. I am running Windows xp Pro, using a University network to connect.




Re: Can't install Windows Live Messenger 8.1

wm2yeung

I have the same problem also. I am using XP home edition.

Any updates from the technicians Smile





Re: Can't install Windows Live Messenger 8.1

DaveJarvis1

There's still no reply from the technicians. I and many others have the same problem. Help !




Re: Can't install Windows Live Messenger 8.1

xtianx

Guys,

Sorry for the delay!

In my case, I have restarted my computer after 10 minutes of freezing ... and Windows Live Messenger 8.1

was installed and was working well ... and it is still working as I am writing to you now!

I hope this might help you ...

Xtianx





Re: Can't install Windows Live Messenger 8.1

wm2yeung

My case is the same as Xtian's. Although WLM 8.1 is working well, in fact, the installation status is 'stopped' and 'incompleted'. We can use WLM8.1 but it is short-term as long as you have no new installation to come.

If you have another new installation in the future, the installer will notice you about the status of WLM8.1 and ask you to fallback the WLM8.1 installation before you can proceed to the new installation.

Then it will be troublesome to install WLM 8.1 again, freeze again, restart PC again and setup WLM8.1 again.

wm2yeung..





Re: Can't install Windows Live Messenger 8.1

dulce.de.leche

have any of you found a resolution to this problem if so, can you please share it with me

i'm still having the same problem - the setup wizard stalls, just as previously described.

ANY help is much appreciated!




Re: Can't install Windows Live Messenger 8.1

tulipcorp

Same problem on my machine too...

any solution




Re: Can't install Windows Live Messenger 8.1

DebbieZ

I can't install any of the Windows Live programs. I get an error just everyone else




Re: Can't install Windows Live Messenger 8.1

mmmrob

Anyone ever solve this Having the same issue...





Re: Can't install Windows Live Messenger 8.1

Rhysll33

I managed to get mine working by copying the MSN Messenger folder from a PC on which it did work, and used these files to replace the ones on the problem system. This did create a couple of issues at first, however these were easily sorted. I cannot be specific on this point as it was a while ago when I did it.