Help me pleasssse im sooo confused!!!!!

Whenever i try to sign into windows live messenger it keeps saying:

'Signing into windows live messenger failed becuase the service is temporaily unavailible. Please try again later.

Error code: 800401f3'

I have no idea why it keeps saying this, its been going on for a while now

please help me


Re: Windows live error!!


Taken from Microsoft Support :-

Below, I have included the steps to try to resolve this issue, but before you do it, please be advised that we specialize in supporting the MSN Messenger product version 7.5 and below. Therefore, if you encounter any additional problems after having gone through the steps, I would suggest that you contact Windows Live Messenger technical support at:

The following reasons may be causing your issue:
- The MSXML library files are not registered.
- The MSXML library files are inaccessible.

To help resolve this issue, please follow these steps in the order they appear:

1. Reregister the Msxml3.dll file:
a. Click "Start," click "Run," type the following command, and then click "OK:"
Regsvr32 %windir%\system32\msxml3.dll
b. If you can locate the file and the file is available, you receive the following message:
"DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded."
If this step is not successful, and you receive the error message that states that file cannot be found go to step

2. If you receive any other error message, write back to us so that we can follow up with other troubleshooting steps.
If this step succeeds, go to step 3.

2. Reinstall MSXML3:
a. Visit the following Microsoft Web site:
b. Click the "msxml3.msi" link near the bottom of the page, and then follow the wizard to complete the installation.

3. Restart the computer, and then sign in to Messenger again.

Hope this helps.